Recognized as one of Canada's Top 100 Employers (2025) and Greater Toronto's Top Employers (2025):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 14, 2024)
Here are some of the reasons why Manulife Financial Corporation was selected as one of Canada's Top 100 Employers (2025) and Greater Toronto's Top Employers (2025):
- Manulife helps employees plan ahead and save for the future with retirement planning assistance services, a defined contribution pension plan, and year-end bonus and share purchase programs -- and employees can transfer their unused health credits to their personal savings
- Manulife provides extensive support for all stages of family planning, from unlimited coverage for fertility drugs and treatment procedures to support for adoption (to a maximum of $20,000 per year) -- the company also offers maternity and parental leave top-up for new and adoptive parents, to 100 per cent of salary ranging from 12 to 20 weeks, depending on the employee
- Manulife's head office features an onsite fitness facility, as well as a dedicated Wellness Centre that offers employees a place for quiet meditation or space just to take a rest -- and the company encourages a focus on whole body health through its Mental Health Month in May, featuring virtual meditation, weekly chair yoga, stretching classes and breathing workshops



Employer Background
Industry | Direct life insurance carriers |
Established in Canada | 1887 |
Publicly traded | yes |
Major Canadian locations | Toronto ON, Kitchener ON, Waterloo ON, Montréal QC, Halifax NS, Vancouver BC, Calgary AB, Oakville ON |
Full-time employees in Canada | 11,566 |
Part-time employees in Canada | 134 |
Full-time employees worldwide | 37,982 |
Workforce engaged on a contract basis | 14% |
Average age of employees in Canada | 42 years |
Longest serving employee | 55.38 years |
Work Environment Rating: A+
Flexible work options | hybrid work option, flexible work hours, telecommuting, shortened work week (fewer hours with less pay), compressed work week |
Commuter amenities | walk to public transit, transit subsidies, online carpool sign-up, free parking, electric vehicle charging stations, secure/sheltered bicycle parking, subsidized parking at Waterloo and Halifax corporate offices |
Onsite workplace features | private room for mothers, TechLounges for IT support, sit-stand workstations, private phone booth, nap room, religious observance room, self-serve lunchroom, outdoor patio, outdoor barbecue, honey bee apiary, offices across Canada have a number of unique features, including an onsite fitness facility at the Vancouver office, and a LEED-Gold certified building at the Montréal location |
Employee lounge amenities | comfortable seating, music, television, video games, foosball table, board games, table tennis, Wellness Centre offers employees space for quiet meditation in a reflection room and space to relax in a resting room |
Onsite cafeteria | healthy menus, special diet menus, subsidized meals |
Other food options at main location | full-service Tim Hortons |
Onsite fitness facility | for employees only, treadmills, stationary bikes, stairmasters, elliptical trainers, rowing machines, weights, shower facilities |
Work Atmosphere & Communications Rating: B
Employee social committee name | Manulife Staff Association (est. 1939) |
Past social events | multiple staff associations at major office locations help to organize sports leagues, holiday gatherings, events for children and families, discounts to events (from local shows and concerts to sporting events to movie premieres), and events to celebrate Pride Month, Indigenous History Month, Juneteenth, National Day for Truth and Reconciliation, and International Women’s Day, to name a few |
Cultural aspects | business-casual dress daily, dress-for-your-day policy, casual dress (e.g. jeans) daily, employee sports teams |
Employee communications | intranet site, company newsletter, internal social media |
Other in-house communications | Manulife TV |
Financial Benefits & Compensation Rating: A
Outside salary surveys | participates in outside salary surveys every 12 months |
Employee salary reviews | individual salaries are reviewed every 12 months |
Long-term savings | defined-contribution (DC) pension |
Long-term planning | retirement planning assistance |
Share purchase plan | available to all employees |
Year-end bonuses | available to all employees |
Referral bonuses (max) | new employee referral bonuses (up to $3,000) for some positions |
Additional financial benefits | special rates on Manulife financial services and products |
Health & Family-Friendly Benefits Rating: A
Health plan premium | as part of the health plan, the employer pays up to 78% of the premiums |
Flexible coverage | health plan is flexible with adjustable premiums and coverage levels |
Minimum hours worked for coverage | 20 hours per week |
Waiting period | there is no waiting period for coverage |
Family coverage option | yes |
Retiree coverage with no age limit | yes |
Dental coverage | routine, restorative, orthodontics |
Eyecare | $300 every 2 years |
Paid sick days | employees receive 10 days off each year |
Health plan includes | traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy), virtual healthcare services |
Mental health practitioner benefit | up to $12,000 each year |
Additional health plan information | no set limit for fertility treatment drugs and non-drug fertility treatment procedures, no set limit gender affirmation coverage, unused health flexible credits can be transferred to a health spending account and used for a range of wellness activities, including gym memberships, home fitness equipment, savings or to purchase additional time off |
Additional health and wellness initiatives | formal Mental Health Month awareness campaign in May and the Wellness Matters program (features health assessments, screenings, coaching, resources, webinars and internal programming) |
Family-friendly benefits note | Manulife has multiple employee groups, family-friendly policies may vary by position |
Parental top-up (mothers) | up to 100% of salary for 20 weeks |
Parental top-up (fathers) | up to 100% of salary for 12 weeks |
Adoption top-up | up to 100% of salary for 12 weeks |
Adoption assistance subsidy | up to $20,000 per child |
Additional family-friendly benefits | extended parental leave to unpaid leave |
Additional family-friendly information | family employee resource group to foster community amongst employees, 3 paid personal days can be used for family related appointments and commitments |
Vacation & Personal Time-Off Rating: B+
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Vacation jump | vacation increases after 10 years of employment |
Maximum vacation allowance | employees move to a maximum of 5 weeks of vacation over their career |
Personal paid days off | employees can schedule 3 personal days off each year, as needed |
Unpaid leave maximum | 24 months |
Additional time-off information | vacation increases by 0.2 weeks increments beginning at 6 years, reaching 4 weeks at 10 years |
Employee Engagement & Performance Rating: A
Employee performance reviews | employees receive individual performance reviews every 6 months |
Managers receive performance review training | yes |
360° feedback option | as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work |
Confidential employee feedback | employees can also provide confidential feedback on their manager's performance |
Exit interview | exit interview option is available for departing employees |
Performance recognition | online recognition platform, individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, Podium digital recognition platform (offers instant peer-to-peer recognition), the Stars of Excellence (formal annual recognition program to celebrate its top performers around the globe) |
Outside survey period | outside consultant surveys are held every 6 months |
Training & Skills Development Rating: A
Career planning | online employee skills inventory |
In-house training initiatives | apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership development programs, paid internships, subsidies for professional accreditation, mentoring to transfer retirees' skills |
Related tuition subsidies | employer covers up to 100% of tuition per year |
Unique training & development programs | Fuel Up Friday program to enable employees to dedicate time on the second Friday of each month to advance personal development |
Community Involvement Rating: A+
Scope of charitable involvement | local, national, international |
Employee charitable involvement | employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 1 paid day) |
Total employee volunteer hours (on company time) | over 20,818 hours last year |
Total number of charities supported last year | approximately 3,873 charitable and community organizations were supported last year |
Some of the community organizations supported | Uplink, World Central Kitchen, Community Food Centres, Vancouver Food Runners, YWCA Halifax, Fitspirit, and many more |
Charitable giving | matches employee donations, matches employee volunteer hours with company donations |
Community highlight | Manulife's charitable focus is on empowering sustained health and wellbeing, driving inclusive economic opportunity, and accelerating a sustainable future -- the company provides direct funding, matches employee giving as well as encouraging employee volunteerism with one paid volunteer day every year. |


Manulife fosters an inclusive workplace – from the top
Starting a new job can be an intimidating experience, especially when the company is Canada’s largest insurer, a financial services firm with a huge global presence and a history that stretches back more than 130 years. But Manulife Financial Corporation works hard to remove that intimidation factor, according to Manulife Canada president and CEO Naveed Irshad.
“I’m personally committed to creating an environment that’s safe and inclusive, where all colleagues can bring their authentic selves to work every single day and everybody feels respected, valued and heard,” says Irshad. “Psychological safety is really important to me and to the company. I know how it feels when you don’t have it.”
A first generation Canadian, Irshad admits he dealt with a lot of racism growing up. It’s something he discusses with employees on a regular basis. “I never used to talk about it,” he says. “I never thought I would be in front of an audience of thousands of Manulife employees, openly talking about it. The experience, while traumatic and tough at the time, heavily influenced me and led me to become the leader I am today.”
Irshad maintains an open door policy with all employees, responding to employee texts and emails, hosting regular coffee chats and listening to employee feedback. The company also issues an annual employee engagement survey across the organization.
That attention to employee engagement was one of the things that attracted Onyi Odom to Manulife. She first became aware of the company as a co-op student at the University of Toronto. Today, Odom is manager of communications, learning and development with the company, where she develops and executes communications strategies and global town halls for the global chief accounting officer.
“Manulife is super dedicated to building a very welcoming culture,” she says. “I’m able to engage and meet people through events, lunch and learn sessions, networking opportunities, just to name a few.”
Manulife has also given Odom an opportunity to take on pursuits that aren’t related to her day-to-day work. “I am personally quite passionate about women’s empowerment, and I’m happy to be able to contribute as a committee member of the Global Women’s Alliance employee resource group. I’ve kicked off an International Women’s Day conference, led Lunch with a Leader and facilitated multiple group mentorship sessions. I love that Manulife provides me with the opportunity to grow within my career, not specific to my job mandates.”
Irshad says individual employees are the company’s most important asset and Manulife’s corporate culture is one of its strongest long-term advantages. Making sure employees can grow and develop a career is crucial for maintaining that advantage.
“I’m a perfect example of this,” he says. “Throughout my 26 years at Manulife I’ve had the opportunity to work in different areas and businesses. I spent time working in the U.S., and four years leading our operations in Singapore, which I value greatly. Having the opportunity to move around, in non-technical and management leadership roles, different jobs and projects, has been an incredibly valuable experience.”
In 2023, Manulife celebrated over one million hours dedicated to learning globally. For 2024, it has set an internal learning goal of 32 hours per employee. “We want our team members to grow in their roles, build their careers with us,” says Irshad. “Learning plays a key role in that.”
“Manulife provides us with a lot of opportunities to learn and grow our careers,” says Odom. “It’s not just a great company to work for, it’s a company with amazing people who really care about your success.”
This article appeared in the magazine announcing this year's Canada's Top 100 Employers winners, published November 15, 2024 in The Globe and Mail. This article was prepared with the financial support of the employer, which reviewed but did not write its contents.
Recognized as one of Canada's Top Employers for Young People (2025):
By Kristina Leung, Chantel Watkins, and Cypress Weston, Mediacorp Canada Inc. staff editors (Jan 20, 2025)
Here are some of the reasons why Manulife Financial Corporation was selected as one of Canada's Top Employers for Young People (2025):
- Recent grads at Manulife have access to a rotational program that allows them to experience different roles and departments -- the rotational component includes a formal mentorship program, networking events, lunch and learns, leadership training, specialized projects and offers international rotation opportunities within Asia, the U.S. and Canada for investments, advanced analytics, and actuarial student programs
- Manulife's internship program welcomes students from a broad range of fields each year, providing opportunities to participate in a variety of activities including engaging directly with senior leadership, networking, intern appreciation events, and an internal career fair where they can learn about Manulife's new graduate programs
- Manulife encourages students to create meaningful connections with peers throughout the entirety of their work term, beginning on the very first day with student orientation where time is allocated to meet fellow students -- social events are organized throughout each term by a co-op social committee, including a final end-of-term event



Highlights
Industry | Direct life insurance carriers |
Major Canadian locations | Toronto ON, Kitchener ON, Waterloo ON, Montréal QC, Halifax NS, Vancouver BC, Calgary AB, Oakville ON |
Full-time employees in Canada | 11,566 |
Student opportunities | summer jobs, co-op opportunities, paid internships |
In-house training programs | orientation program, in-house training, online training, online employee skills inventory, mentoring, apprenticeship/skilled trades programs |
Related tuition subsidies | employer covers up to 100% of tuition per year |
Unique training and development opportunities | new employee welcome kit, rotational actuarial development program, advanced analytics development program (mentoring and rotations in data engineering and data scientist roles in Boston and Hong Kong), investment division rotation program, CPA rotational program (Toronto and Waterloo offices), Manulife University (supports IT and technology employees by offering programs in software engineering, security, reliability, to name a few), Pursuit Learning Experience Platform, access to LinkedIn Learning, technology new graduate rotational program (2-year program with rotations in software engineering or data engineering roles), lunch and learns, Technology New Graduate rotational program (2-year program with rotations in software engineering and data engineering roles), Digital Marketing New Graduate rotational program (2 12-month rotations in a variety of areas) |
Additional highlights | "Keep in Touch" campaign to keep early hires engaged over the months between the initial offer and first day on the job, students provide end-of-term feedback on onboarding through offboarding which is used to improve the student experience, hackathons and case challenges for co-op students, students are encouraged to join Viva Engage (internal social network) groups to adjust and make the most of their work term |
Dedicated employee resource group | GenerationNEXT employee resource group to help build community across all generations, co-op social committee |
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Recognized as one of Canada's Best Diversity Employers (2025):
By Kristina Leung, Chantel Watkins, and Cypress Weston, Mediacorp Canada Inc. staff editors (Feb 24, 2025)
Here are some of the reasons why Manulife Financial Corporation was selected as one of Canada's Best Diversity Employers (2025):
- Manulife committed to increasing BIPOC representation by 30 per cent at the director level and above in North America by 2025, as well as maintaining a minimum of 25 per cent of annual graduate hiring for BIPOC talent
- The company implemented diverse candidate slates to increase hire and promotion rates of diverse candidates for director-level roles and above, and also provides training on inclusive recruitment and mitigating unconscious bias for hiring managers, talent acquisition teams and human resources business partners
- Manulife drives leadership accountability for diversity and inclusion through local segment and function plans developed by members of the executive leadership team (which are reported and tracked by the CEO and diversity, equity and inclusion council), DEI dashboards and scorecards (reviewed by senior leaders on a quarterly basis), and the inclusion of accountability in all people leader performance goals



Highlights
Industry | Direct life insurance carriers |
Major Canadian locations | Toronto ON, Kitchener ON, Waterloo ON, Montréal QC, Halifax NS, Vancouver BC, Calgary AB, Oakville ON |
Full-time employees in Canada | 11,566 |
Management of diversity and inclusion initiatives | chief diversity officer leads global DEI team, global executive DEI council chaired by the CEO, local segment and function DEI plans developed by each member of the executive leadership team |
Performance management and accountability | committed to increasing BIPOC representation by 30% at the director level and above in North America by 2025, committed to a minimum of 25% of annual graduate hiring for BIPOC talent, leadership and business accountability for diversity is measured through dashboards and scorecards (reviewed quarterly by the CEO and executive leadership team), accountability for DEI is included in performance goals for all people leaders |
Employee resource groups | ERGs include Global Women's Alliance (3,100 members in Canada) and the Toronto-based Women @ Manulife, PROUD (Professionals Reaching Out for Unity and Diversity), AMP (Association of Multicultural Professionals), PACES (Pan-Asian Community for Employee Success), MILE (Military Colleague Community), VIBE (Valuing the Inclusion of Black Colleagues), GenerationNEXT, IPTA (Indigenous Peoples and Their Allies), Ability (for employees living with physical or mental health disabilities, and their allies), Being Yourself (grassroots group to support employees with mental health), LatinX, Shalom (for Jewish employees), Embrace (cultural awareness), Family, and Male Allies |
Noteworthy diversity strategies and policies | coverage for gender affirming surgeries and treatments (including for employees' families), diverse supplier program led by a dedicated supplier diversity officer and team (provides opportunities to businesses owned by minorities, women, 2SLGBTQ+, people with disabilities, veterans, and service-disabled veterans) |
Recruitment initiatives | implemented diverse candidate slate requirements to increase hire and promotion rates of diverse candidates for director-level roles and above, provides training on inclusive recruitment and mitigating unconscious bias for hiring managers, talent acquisition teams and human resources business partners and maintains diverse interview panels, partners with community organizations to recruit diverse candidates (Career Edge, Career Bridge, and Toronto Region Immigrant Employment Council) |
Training and awareness initiatives | mandatory Inclusion Starts With You training, toolkits for managing unconscious bias, anti-racism conversation guides, allyship resource tools, access to inclusive leadership learning platform and the All Against Racism learning platform, regional DEI teams (along with ERGs) organize speaker series, book clubs, panel discussions and webinars |
Diversity highlights | dedicated its first Legacy Space through the Gord Downie & Chanie Wenjack Fund at its Canada Segment headquarters in Waterloo (plans to open similar spaces in Toronto, Montreal, and Halifax offices), is building a supplier diversity program in Canada |
The Career Directory
Manulife Financial Corporation has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
Highlights for New Grads
Industry | Direct life insurance carriers |
Full-time employees in Canada | 10,001 to 25,000 |
Major Canadian locations | Toronto ON, Kitchener ON, Waterloo ON, Montréal QC, Halifax NS, Vancouver BC, Calgary AB, Oakville ON |
Student opportunities | paid internships, summer jobs, co-op opportunities |
Training | subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services |
Other info for new grads | Manulife Financial offers a number of opportunities for new and recent graduates to gain professional experience through developmental programs such as an Investment Development Rotation, Actuarial Development Rotation, Canadian Finance Network program, and the Canadian Chartered Accountant Development program. |
Typical new grad positions | Financial Analyst, Actuarial Associate, Software Engineer, Data Engineer, Investment Analyst, Operations Analyst Marketing Analyst |
Work benefits | health benefits for new employees, flexible work hours, telecommuting, transit subsidies, employees receive paid time off to volunteer |
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Academic fields recruited
-
Bachelor of Commerce / Business Administration
- Accounting
- Finance
- Human Resources
- Information Systems
- Marketing
-
Bachelor of Engineering
- Computer Engineering
-
Bachelor of Science
- Actuarial / Statistics
- Computer Science
- Mathematics
-
Master of Business Administration
- Finance
- Human Resources
-
Master of Science
- Actuarial / Statistics
Recruits at these schools
- Acadia University
- Brock University
- Concordia University
- Conestoga College
- Dalhousie University
- Fanshawe College
- Humber College
- McGill University
- McMaster University
- Queen's University
- Saint Mary's University
- Simon Fraser University
- Toronto Metropolitan University
- Université de Moncton
- Université de Montréal
- Université du Québec à Montréal
- Université Laval
- Université Sainte-Anne
- University of Alberta
- University of Calgary
- University of Guelph
- University of Manitoba
- University of Toronto
- University of Waterloo
- University of Winnipeg
- Western University
- Wilfrid Laurier University
- York University