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Ottawa, City of
City of Ottawa by-law officers like Jenny Wang have been responding to calls throughout the pandemic   (Photo credit: C Bricker)

Recognized as one of National Capital Region's Top Employers (2022):

Here are some of the reasons why Ottawa, City of was selected as one of National Capital Region's Top Employers (2022):

  • City of Ottawa supports employees through various stages of life, from maternity leave top-up payments for mothers-to-be, to flexible work options to help balance personal and family commitments, to retirement planning assistance for those in the later stages of their careers
  • City of Ottawa designated June as Employee Recognition Month and manages an extensive program to celebrate and honour exceptional performance in a variety of areas, including creativity and innovation, diversity and inclusion, heroism and lifetime achievement
  • City of Ottawa offers comprehensive development opportunities for the next generation of talent, including an extensive summer student program, a variety of in-house apprenticeships and skilled trades programs, mentoring and coaching, and leadership development initiatives
Staff in full personal protective equipment before a shift at a City of Ottawa vaccination clinic   (Photo credit: Phil Renaud / City of Ottawa)


Industry Municipal government
Established in Canada 1855
Major Canadian hiring locations Ottawa ON
Full-time employees in Canada 12,408
Part-time employees in Canada 6,942
Average age of employees in Canada 41 years
Longest serving employee 49 years
Benefits note City of Ottawa has multiple employee groups, the following programs and policies may vary by position
Long-term savings defined-benefit (DB) pension
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible work options flexible work hours, 35-hour work week (with full pay), shortened work week (fewer hours with less pay), compressed work week, telecommuting
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Outside survey period outside consultant surveys are held every 24 months
In-house training initiatives apprenticeship/skilled trades programs, in-house training, online training, leadership training, mentoring, paid internships
Related tuition subsidies employer covers up to 100% of tuition per year
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer

Recognized as one of Canada's Best Diversity Employers (2022):

Here are some of the reasons why Ottawa, City of was selected as one of Canada's Best Diversity Employers (2022):

  • In September 2020, the City of Ottawa created a new Gender and Race Equity, Inclusion, Indigenous Relations, and Social Development (GREIIRSD) branch, responsible for overseeing the city's diversity, inclusion, anti-racism, women and gender equity, Indigenous reconciliation, and outreach and recruitment initiatives
  • City of Ottawa also established an Anti-racism Secretariat, which recently hosted a series of virtual action planning and engagement sessions with diverse communities of racialized residents, community partners, and stakeholders, as well as staff, to inform the city's first anti-racism strategy (a "What We Heard" report and a summary of survey results are currently being prepared)
  • City of Ottawa's recently created Women and Gender Equity Strategy includes a systemic framework that sets corporate and departmental targets and defines commitments -- priorities of the framework include gender-based analysis and gender lens on city policies and strategies, and awareness-raising and training on women and gender equity
With dedicated staff like Thania Rosalva, the City of Ottawa’s Elections Office conducted a by-election during the pandemic   (Photo credit: C Bricker)
As a gay man with multiple disabilities, I very much appreciate the opportunity to coordinate our Rainbow Employees Network and participate in the Employees with Disabilities Affinity Group. Organizations that are committed to inclusion provide space for employees to be and express their full selves so that they may, in turn, bring their whole selves to work. I also value the training opportunities for staff to better learn about and celebrate diversity more broadly. The more we share, the more we learn -- and the more we learn, the more we foster a space for everyone. Nathan Hauch, Program and Project Management Officer, Finance Services Department


Industry Municipal government
Major Canadian hiring locations Ottawa ON
Full-time employees in Canada 12,408
Management of diversity and inclusion initiatives created a new Gender and Race Equity, Inclusion, Indigenous Relations, and Social Development (GREIIRSD) branch in 2020, responsible for outreach and recruitment, and for overseeing the city's diversity, inclusion, anti-racism, women and gender equity, Indigenous reconciliation, and outreach initiatives
Performance management and accountability senior leadership adopted a goal to increase overall representation of the employment equity designated groups to match the 2018 market availability rates by 2024, voluntary Count ME In! self-identification questionnaire
Employee resource groups affinity groups include Francophone Staff, City Employees that Hail from India, City of Ottawa Muslim Community, Employees with Disabilities, First Nations, Inuit and Métis Employees, The Diverse Employees Network, and
Noteworthy diversity strategies and policies established a Reconciliation Action Plan in 2018 with 14 actionable initiatives (to build reconciliation in areas of culture, employment, children’s services and education and awareness), created a women and gender equity strategy to ensure that the city's services, policies, and plans integrate a women and gender lens and promote women and gender equity, created an Anti-Racism Secretariat responsible for the development of the city’s first corporate anti-racism strategy, maintains an Older Adult Plan to empower and support older persons and their quality of life (including those with low income or immigrants)
Recruitment initiatives is developing a diversity and inclusion strategic hiring policy, implemented a series of tools and practices to support inclusive hiring (such as an interview checklist to help managers develop awareness of their own cultural bias and tips on recognizing international experience), dedicated outreach and and engagement specialist who works with local educational institutions, community agencies (Hire Immigrants Ottawa, Somali Centre for Family Services, Employment Accessibility Resource Network, Ottawa Local Immigration Partnership), and communities that are underrepresented within the city's workforce, participates in the Youth Futures program (6-week paid summer placements to help youth who face marginalization and other barriers gain work experience)
Training and awareness initiatives mandatory training on the Equity and Inclusion Lens (to help employees consider equity and to build inclusive practices into their day-to-day work), bias awareness training, leading a diverse workforce (required training for managers and supervisors), Pathways to Indigenous Learning learning program (provides foundational context, including the history of Indigenous and colonial relations), Diverse Employees Network hosted a virtual panel discussion on the impacts of racism on mental health
Highlights from the past year in February 2021, the city celebrated Black History Month with several activities, including the creation of its first Black History Month committee, and a virtual panel discussion on leadership and the Black experience

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