Top Employer: Shopify Inc.

Recognized as one of Canada's Top 100 Employers (2022) and National Capital Region's Top Employers (2022):

Mediacorp Canada Inc. staff editors (Nov 11, 2021)

Here are some of the reasons why Shopify Inc. was selected as one of Canada's Top 100 Employers (2022) and National Capital Region's Top Employers (2022):

In addition to its charitable focus on supporting education and entrepreneurs, Shopify extended its charitable program to donate laptops to two area hospitals to help families and patients stay connected during the pandemic and subsequent restrictions
In addition to Shopify's basic health benefits plan, employees receive $5,000 which can be put towards a health or wellness spending account, a charitable giving account or retirement savings (employees may choose how funds are allocated to each option) -- the company's health benefits plan also features a generous mental health practitioners benefit of up to $2,500
Shopify introduced the "Digital by Default" work style approach to incorporate a "digital-first way of thinking, working and operating" -- in recognition that "office has changed," the company's ongoing focus will ensure that the vast majority of employees can easily work offsite as required and "accelerate on all the good parts of remote working"

An employee at Shopify works remotely

Employer Background

Industry	Multi-channel commerce platform
Established in Canada	2004
Publicly traded	yes
Major Canadian hiring locations	Vancouver BC, Toronto ON, Montréal QC, Ottawa ON, Waterloo ON
Full-time employees in Canada	5,758
Part-time employees in Canada	67
Full-time employees worldwide	7,558
Workforce engaged on a contract basis	6.19%
Average age of employees in Canada	32.97 years
Longest serving employee	12.07 years

COVID-19

Pandemic response

ongoing Digital by Default approach to incorporate a "digital-first way of thinking, working and operating" in response to employees working from home throughout the pandemic -- the ongoing conversation looks to "accelerate on all the good parts of remote working" in designing the future of work at the company

Physical Workplace Rating: A+

Editorial note	due to the pandemic, some workplace amenities may be temporarily unavailable
Commuter amenities	transit subsidies, subsidized parking, electric vehicle charging stations, secure/sheltered bicycle parking, nearby bike sharing station
Workplace features	Shopify's LEED Gold-certified head office is centrally located in downtown Ottawa, with offices spread across 11 floors and decorated in accordance to various themes (from Canadiana to Prohibition), the workplace features a mix of different spaces designed to accommodate different personalities, working and learning styles, and individual needs (such as open and closed spaces, meeting rooms of different sizes, social areas and quiet nooks), private rooms for breastfeeding/pumping and prayer, yoga/meditation studio, virtual reality room, telecommuter workstations, sit-stand workstations, private phone booth, nap room, religious observance room, self-serve lunchroom, outdoor patio, outdoor barbecue
Employee lounge amenities	comfortable seating, music, television, video games, foosball table, board games, table tennis, indoor go-kart track, band room, puzzle areas, art gallery in the lobby and original and custom artwork throughout
Snacks available	fresh fruit, trail mix, yogurt, protein bars, snack bars, ramen, chips, chocolate, candy
Onsite cafeteria	healthy menus, special diet menus, free meals daily, take-home meals, daily breakfasts
Onsite fitness facility	free membership, instructor-led classes (flow yoga, Brazilian jiu-jitsu, acroyoga; weekly classes), shower facilities, Ottawa Public Library, Jack Purcell Community Centre, Parliament Hill, Rideau Centre

Work Atmosphere & Communications Rating: B

Past social events	numerous traditional events moved to virtual versions, including the annual employee conference, weekly town hall gatherings, the "Shopify Together" series (includes live-streamed activities such as musical performances, workshops and keynote speakers), weekly trivia Slack channel (over 300 employees get together for 15 to 20-minute trivia breaks during the workday), birthday gift program (employees can expense a birthday gift, preferably from a Shopify merchant)
Cultural aspects	casual dress (e.g. jeans) daily, employee sports teams
Employee communications	intranet site, company newsletter, internal social media
Other in-house communications	town halls with AMAs (with senior executives), "Digital by Default" work updates, "Real Talk" sessions (addressing serious pandemic-related topics), regular company emails from senior personnel addressing wellness and mental health resources, caregiver options and more

Financial Benefits & Compensation Rating: B+

Outside salary surveys	participates in outside salary surveys every 12 months
Employee salary reviews	individual salaries are reviewed every 12 months
Long-term planning	life & disability insurance
Referral bonuses (max)	new employee referral bonuses (up to $3,000) for some positions
Signing bonuses	available for some positions
Additional financial benefits	as part of Shopify's basic health plan, permanent full-time employees receive $5,000 with employees having the flexibility to choose how much they allocate to retirement savings, upon hiring, employees receive restricted stock units (RSUs) and may have the opportunity to receive additional equity grants depending on their performance

Health & Family-Friendly Benefits Rating: A

Health plan premium	as part of the health plan, the employer pays up to 100% of the premiums
Minimum hours worked for coverage	24 hours per week
Waiting period	there is no waiting period for coverage
Family coverage option	yes
Health plan includes	traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy)
Mental health practitioner benefit	up to $2,500 each year
Additional health plan information	as part of Shopify's basic health plan, permanent full-time employees receive $5,000 which employees choose how best to allocate as they desire, including health and dental, extended health coverage, wellness coverage (including fitness club memberships, fertility treatments, transit, family care and support, starting a business and product for the home), retirement savings, and charitable giving
Maternity top-up (mothers)	up to 85% of salary for 16 weeks
Parental top-up (mothers)	up to 85% of salary for 18 weeks
Parental top-up (fathers)	up to 85% of salary for 18 weeks
Adoption top-up	up to 85% of salary for 18 weeks
Additional family-friendly benefits	extended parental leave to unpaid leave
Flexible work options	flexible work hours, telecommuting

Vacation & Personal Time-Off Rating: A+

Unlimited vacation allowance	offers a no-limit vacation policy
Paid holiday shutdown	during the Christmas to New Year's holiday break, employees receive an additional 3 days off
Unpaid leave maximum	12 months

Employee Engagement & Performance Rating: A+

Employee performance reviews	employees receive individual performance reviews every 12 months
Managers receive performance review training	yes
360° feedback option	as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback	employees can also provide confidential feedback on their manager's performance
Exit interview	exit interview option is available for departing employees
Performance recognition	online recognition platform, peer-to-peer recognition awards, long-service awards, Equity Awards to recognize employee impact, performance and promotions, Internal Bug Bounty for employees who identify security issues within the company's core applications
In-house survey period	in-house surveys are conducted every 6 months

Training & Skills Development Rating: A+

Career planning	in-house career planning services, online employee skills inventory
In-house training initiatives	mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Tuition subsidies (related to job)	yes
Tuition subsidies (unrelated to job)	yes
Unique training & development programs	formal leadership development program, unique Hack Days (3 full days annually where employees are encouraged to "step out of their day jobs and tackle a new problem"), unique peer-to-peer learning platform (called PlusPlus) that encourages employees to advertise and share their skills, developer degree program in partnership with Carleton University and York University

Community Involvement Rating: B+

Scope of charitable involvement	local, national, international
Employee charitable involvement	employees are involved in selection of charities
Total number of charities supported last year	approximately 14 charitable and community organizations were supported last year
Some of the community organizations supported	Boys and Girls Club Canada, Boys and Girls Club of Ottawa, Virtual Ventures, hEr VOLUTION, Indspire, SciXchange (Ryerson University), University of Waterloo’s Engineering Outreach Techsploration, University of Ottawa’s Engineering Outreach, Pathways to Education, UpstartED, Tech Spark, Technovation Global, Technovation Canada
Community highlight	Shopify focuses its charitable efforts on computing education and entrepreneurship, supporting educational programs and partnerships, and working to remove barriers for entrepreneurs in underrepresented communities, providing financial contributions, educational workshops, mentoring and access to the company's platform.
Pandemic-related community initiatives	Shopify donated laptops to two area hospitals to help families and patients stay connected during the pandemic lockdowns and ongoing restrictions.

The Career Directory

Shopify Inc. has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.

Shopify employee takes a break while working from home

Highlights for New Grads

Industry	Multi-channel commerce platform
Full-time employees in Canada	5,001 to 10,000
Major Canadian hiring locations	Vancouver BC, Toronto ON, Montréal QC, Ottawa ON, Waterloo ON
Student opportunities	paid internships, summer jobs, co-op opportunities
Training	subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training
Other info for new grads	Knowledge of Ruby on Rails may be considered an asset for Software Developers.
Typical new grad positions	Software Developer, Software Engineer, UX Designer, UX Researcher, Data Scientist, Support Advisor
Work benefits	health benefits for new employees, flexible work hours, telecommuting, transit subsidies
Unlimited vacation allowance	offers a no-limit vacation policy

Academic fields recruited

Bachelor of Engineering
- Computer Engineering
Bachelor of Science
- Computer Science
- Mathematics
- Physics
Doctorate (Science)
- Mathematics
Master of Engineering
- Computer Engineering

Recruits at these schools

Algonquin College

Carleton University

Concordia University

École de technologie supérieure

McGill University

Polytechnique Montréal

Queen's University

Simon Fraser University

University of Alberta

University of British Columbia

University of Guelph

University of Manitoba

University of Ottawa

University of Toronto

University of Waterloo

Wilfrid Laurier University

York University

Shopify Inc.

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