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Rogers Communications Inc.
An employee at one of Rogers' retail locations   (Photo credit: Rob Howard)

Recognized as one of Canada's Top 100 Employers (2022) and Greater Toronto's Top Employers (2022):

Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Top 100 Employers (2022) and Greater Toronto's Top Employers (2022):

  • Rogers supports employees who are new mothers and fathers with maternity and parental leave top-up payments and recently introduced a phased return-to-work program for new parents, allowing them to work on a modified schedule for the first five weeks of their return while receiving 100 per cent of their salary
  • Rogers employees enjoy discounted home internet and television services along with a full suite of long-range financial benefits, including a defined contribution pension plan and a share purchase plan
  • Rogers' unique and thoughtfully designed workplaces feature quiet zones, interactive spaces, and access to the latest technology -- the company also manages an impressive work-from-home program with more than 90 per cent of employees moving to work from home during the pandemic, including 7,000 call centre staff -- the transition was supported by weekly online forums
A new graduate at Rogers works from their home office  

Employer Background

Industry Telecommunications, cable, sports and media
Established in Canada 1960
Publicly traded yes
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Full-time employees in Canada 21,066
Part-time employees in Canada 3,559
Full-time employees worldwide 21,304
Workforce engaged on a contract basis 0.64%
Average age of employees in Canada 40 years
Longest serving employee 48.5 years

COVID-19

Pandemic response moved as many employees as possible to work-from-home arrangements at the onset of the pandemic, enhanced safety and mitigation protocols for onsite employees, Covid Hub resource along with enhanced communications such as employee question and answer sessions with the CEO, weekly COVID-19 information sessions hosted by internal and external health and well-being experts, and a dedicated For the Love of Work podcast to explore issues employees are facing during the pandemic

Physical Workplace Rating: A+

Editorial note due to the pandemic, some workplace amenities may be temporarily unavailable
Commuter amenities transit subsidies, online carpool sign-up, subsidized parking, electric vehicle charging stations, secure/sheltered bicycle parking, nearby bike sharing station
Workplace features located on Ted Rogers Way (named after the company's founder), the company's downtown head office comprises 3 buildings and is known as Rogers Campus, the campus includes a call centre, 4 radio stations, the Sportsnet studio, a fully staffed medical centre, a 225-seat theatre facility, quiet library spaces, a gallery space featuring local art and photography exhibitions, telecommuter workstations, sit-stand workstations, private phone booth, nap room, religious observance room, self-serve lunchroom, outdoor patio, outdoor barbecue, discounts at local restaurants
Employee lounge amenities comfortable seating, fireplace, music, television, video games, pool table, foosball table, table hockey, board games, table tennis, digital signage throughout and televisions that offer Rogers channels such as Sportsnet (allowing employees to catch major sporting events), large rooftop patio with great views of the surrounding downtown
Onsite cafeteria healthy menus, special diet menus, subsidized meals, take-home meals, market style cafeteria, onsite Radio Café with windows looking into radio studios (with DJs and hosts at work), cafe areas on each floor
Other food options at main location full-service Tim Hortons onsite, Starbucks coffee station (in cafeteria)
Onsite fitness facility for employees only, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (Tabata), elliptical trainers, rowing machines, weights, shower facilities, personal training, fitness testing and assessments, lunch and learn sessions and challenges (fitness centre personnel are engaged with the company's overall wellness strategy), fitness facilities at the Brampton and Don Mills locations as well as a new facility at the newly renovated Montréal location
Other nearby amenities Wellesley Community Centre, Regent Park Aquatic Centre, Rosedale Ravine, David A. Balfour Park, nearby walking and biking trails, Yorkville shopping district (numerous shops, cafés and restaurants), convenient subway access, University of Toronto

Work Atmosphere & Communications Rating: B

Employee social committee name a number of employee social committees are active across the company
Past social events moved many of its social events to virtual events, from the popular annual Ted Rogers Gala to virtual celebrations of Black History Month to National Indigenous Month to celebrations of the company's 60th anniversary
Cultural aspects business-casual dress daily, dress-for-your-day policy, casual dress (e.g. jeans) daily, music while working, employee sports teams
Employee communications intranet site, company newsletter, traditional/email suggestion box, internal social media
Other in-house communications "Joe's Take" (bi-weekly CEO video blog), weekly email from the CEO, Open Mic series (annual in-person and online sessions for employees to ask questions), dedicated hub for open communications, a new dedicated Yammer group and provided weekly email updates from the chief human resources officer, new "For the Love of Work" podcast (explores key workplace themes, from resilience through the pandemic to attracting new talent)

Financial Benefits & Compensation Rating: A

Financial benefits note Rogers has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension
Long-term planning retirement planning assistance, life & disability insurance
Share purchase plan available to all employees
Referral bonuses (max) new employee referral bonuses (up to $1,500) for some positions
Signing bonuses available for some positions
Additional financial benefits year-end bonuses for some employees, corporate discount program (e.g. retail, services, travel, etc.), discounted home insurance, discounted auto insurance, subsidized home internet

Health & Family-Friendly Benefits Rating: B+

Health plan note Rogers has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 75% of the premiums
Minimum hours worked for coverage 30 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Paid sick days employees receive 3 days off each year
Health plan includes traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy), virtual healthcare services
Mental health practitioner benefit up to $2,000 each year
Health spending account up to $200 each year
Additional health plan information reduced fees for offsite fitness club memberships
Wellness initiatives "Thrive" safe and wellness initiative is an integrated and holistic approach to overall well-being developed around 3 pillars, including physical and mental well-being, safety, and financial (the program employs well-being specialists to help and support employees), formal mental health strategy, introduced a national wellness fund to be used to help employees and their families through the pandemic, new "Winter Well-being Plan" in response to the impacts of winter restrictions during the holiday season
Family-friendly benefits note Rogers has multiple employee groups, family-friendly policies may vary by position
In vitro fertilization (IVF) $15,000 per lifetime
Maternity top-up (mothers) up to 100% of salary for 4 weeks
Parental top-up (mothers) up to 70% of salary for 13 weeks
Parental top-up (fathers) up to 70% of salary for 17 weeks
Adoption top-up up to 70% of salary for 17 weeks
Adoption assistance subsidy up to $15,000 per child
Additional family-friendly benefits extended parental leave to unpaid leave, phased-in return to work for new parents, academic scholarships of up to $2,500 per child
Flexible work options flexible work hours, shortened work week (fewer hours with less pay), telecommuting
Additional family-friendly information caregiver benefit for employees caring for an aged parent

Vacation & Personal Time-Off Rating: B-

Vacation note Rogers has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 2 years of employment
Maximum vacation allowance employees move to a maximum of 6 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Personal paid days off employees can schedule 1 personal day off each year, as needed
Company paid days off employees receive 1 personal day off, as determined by their employer
Unpaid leave of absence option yes
Additional time-off information vacation increases by 1 day each year after 6 years on the job, to 4 weeks after 10 years on the job, working to a maximum of 6 weeks for longer-serving employees

Employee Engagement & Performance Rating: A

Employee performance reviews employees receive individual performance reviews every 6 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition online recognition platform, individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, tailored and unique rewards (e.g. travel), annual Ted Rogers awards gala hosted by the CEO (includes seasonal and annual awards for individuals and teams across all areas of the company)

Training & Skills Development Rating: A

Career planning in-house career planning services
In-house training initiatives mentoring, in-house training, online training, leadership training, subsidies for professional accreditation, mentoring to transfer retirees' skills
Tuition subsidies (related to job) yes
Tuition subsidies (unrelated to job) yes
Unique training & development programs onboarding programs, including onboarding "lite" for internal transfers and part-time employees

Community Involvement Rating: A+

Scope of charitable involvement local, national
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 1 paid day)
Total employee volunteer hours (on company time) over 56,742 hours last year
Total number of charities supported last year approximately 319 charitable and community organizations were supported last year
Some of the community organizations supported Junior Achievement Canada, Actua, Canada Learning Code, Youth Science Canada, Food Banks Canada, Big Brothers Big Sisters of Canada, Women's Shelters of Canada, Jay Care Foundation (the Toronto Blue Jays' charitable foundation), to name a few
Charitable giving matches employee donations
Community highlight The company's main charitable priority is the support and development of strong communities. Through the company's Community Grants program, the company has awarded over 250 grants of $10,000 (or more) to Canadian youth organizations in encouraging education, entrepreneurial and leadership initiatives across Canada. In addition, through the Ted Rogers Scholarship Fund, the company has partnered with 18 community partners funding post-secondary scholarships across a range of studies, from arts to engineering to trades. Rogers also launched the 60,000 Hours Challenge as part of The 60 Project to mark the company's 60th anniversary in 2020, with employee volunteers supporting over 200 organizations.
Pandemic-related community initiatives Rogers undertook a number of initiatives in direct response to the impacts of the pandemic on the most vulnerable members of society, from providing support to food banks and women's shelters, to providing free mobile service to vulnerable youth (in partnership with Big Brothers Big Sisters and Flag) and hosted virtual summer camp programs with the Toronto Blue Jays (over 13,000 youth participants last year).

Recognized as one of Canada's Best Diversity Employers (2022):

Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Best Diversity Employers (2022):

  • Rogers' inclusion and diversity council monitors progress to achieving its goals through quarterly updates (metrics include representation, promotion, retention, and engagement), and maintains representation goals and action plans for each of its business and functional units (with dedicated inclusion and diversity dashboards)
  • Rogers recently established a Black Leadership Council which aims to advocate for anti-Black racism, keep the organization accountable, and influence programs and initiatives supporting Black employees -- additionally, the company introduced resources on anti-Black racism and allyship in the past year, including a toolkit for leaders on how to talk about race at work, and an employee guide on what it means to be anti-racist
  • Rogers launched a Guide to Inclusive Customer Interactions series to help front-line teams introduce inclusive principles when interacting with customers (series starts with a focus on gender identity and expression)
Sports and media employee at Rogers   (Photo credit: Rob Howard)

Highlights

Industry Telecommunications, cable, sports and media
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Full-time employees in Canada 21,066
Management of diversity and inclusion initiatives inclusion and diversity council comprised of leaders from across the business who oversee the execution of the company's strategy, developed a new 5-year strategy in 2020 with a focus of embedding inclusion into employee experience, broadening talent pipeline and increasing leadership diversity, partnering with communities to address inequities, and building a customer experience that supports the diversity of all Canadians
Performance management and accountability engagement survey features inclusion and diversity index as well as expanded demographic questions, inclusion and diversity council receives quarterly updates on metrics including representation, promotion, retention, and engagement, business and functional units have individual representation goals and action plans as well as dedicated inclusion and diversity dashboards, inclusion and diversity is a part of senior leaders' performance objectives
Employee resource groups ERGs receive financial resources to execute action plans as well as guidance from the inclusion and diversity team and the inclusion and diversity council, ERGs include Rise for Women (over 1,600 members, includes two sub groups: Rogers Women of Colour and Women in Tech), Rogers Access Ability Network, Mosaic (for visible minorities, includes a sub group called Rogers Pan-Asian Network), Spectrum (for the LGBTQ2S+ community), Indigenous Peoples Network, and Black Leadership Council (launched in the past year to advocate for anti-Black racism)
Noteworthy diversity strategies and policies well-being strategy with a focus on protecting, supporting and enriching the mental and physical well-being of all employees, formal transitioning at work process (with educational guides, resources, and training for transitioning employees as well as for their peers, managers, and HR business partners), supplier diversity program focused on community investment (spent over $40-million with certified diverse suppliers in 2020)
Recruitment initiatives diversity recruitment groups that focus on women, visible minorities, Indigenous peoples, persons with disabilities and LGBTQ2S+, groups work on tailored sourcing initiatives (such as working with an extensive number of community organizations), removing systemic barriers, and creating an unbiased selection process (such as unconscious bias training for recruitment teams and auditing job postings to remove gender and biased language), mandates diverse recruitment at the executive level (diverse pool of candidates for all positions at the vice-president level and above)
Retention and development programs internal research study aimed to identify barriers for women and patterns of system bias through the employee lifecycle (includes recruitment, development planning, performance ratings, and the overall employee experience), accelerated development program for director-level women (with development plans and sponsorship opportunities), mentoring circles organized by the Rise for Women employee group (has also been adopted for LGBTQ2S+ and visible minorities)
Training and awareness initiatives mental health safe talk sessions (to enable employees to share experience), safe talk and listening sessions for self-identifying Black employees and allies (to engage in conversation on anti-racism and allyship), inclusion and diversity hub on intranet (resources include toolkits, training, and guides), awareness learning series (interactive guides on a variety of topics including gender expression and gender identity, allyship, disability and wellness, and anti-racism), trans awareness training (offered in partnership with The 519 and other community organizations), Indigenous cultural awareness training (offered by Bear Standing Tall & Associates), a "Guide to Inclusive Customer Interactions" series to help front-line teams introduce inclusive principles when interacting with customers (series starts with a focus on gender identity and expression)
Diversity highlights internal accessibility working group (tests products and services to provide feedback on usability),"Legacy Space" meeting room at head office (dedicated to Indigenous art, history and reconciliation), recently opened a second Legacy Space in Kelowna, BC, designed by local Indigenous artists from the Okanagan region, Sportsnet and Ryerson University partnership to provide scholarships to students who identify as woman, Indigenous, and/or belonging to a marginalized group (a commitment of $100,000)

Recognized as one of Canada's Greenest Employers (2022):

Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Greenest Employers (2022):

  • Rogers created a unique waste management program aptly named "Get Up and Get Green" to help employees sort their waste properly at centralized waste stations (the company's goal is a 70 per cent waste diversion rate) -- also hosts an annual Waste Reduction Week to raise employee awareness and encourage suppliers and contractors to adopt sustainable strategies through a formal supplier code of conduct
  • Rogers employees are encouraged to volunteer in support of a number of environmental initiatives, including the WWF Canada Shoreline Clean-up initiative (picking garbage up across over 30 kilometres of shoreline) and Forest Recovery Canada’s tree planting events (nearly 3,000 trees at five sites in Ontario, New Brunswick, Québec, Manitoba and Alberta
  • Rogers' environmental compliance committee is comprised of employees from across the company's many lines of business who meet quarterly to review ongoing progress of the company's corporate environmental program -- employees also spearhead many local initiatives through informal employee-led green teams across the company
Rogers employees volunteer at a shoreline clean-up   (Photo credit: Dan Ahlstrand)

Highlights

Industry Telecommunications, cable, sports and media
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Full-time employees in Canada 21,066
Part-time employees in Canada 3,559
Employee green team environmental compliance committees, green teams (at locations across the country)
Senior executive who oversees initiatives VP of Corporate Real Estate (reports to Chief Human Resources Officer)
Formal strategy/policy name environmental management system (designed to ISO 14001 standard)
Publishes sustainability report yes
Green highlights program to encourage customers to move to e-billing (representing 93% of customers), formal "Get Up and Get Green" waste management program (eliminated personal waste bins with a 70% waste diversion goal), eco-dining program (collaboration with service providers and suppliers to reduce waste), Waste Reduction Week, in-house formal supplier code of conduct to encourage suppliers and contractors to adopt sustainable practices, ongoing workplace redesign strategy (includes reuse of and donations of redundant office furniture and supplies)
Building footprint includes electric vehicle charging stations, LED lighting retrofits, formal energy assessments of existing buildings, water conserving fixtures, state-of-the-art telepresence rooms (helping reduce unnecessary travel), white roofs at data centres, drought-tolerant plants
Extended recycling electronic waste, cell phones, organics, oil, batteries, hazardous waste, paints, residues
Commuter amenities dedicated high-occupancy (carpool) vehicle parking, bicycle lockers, walk to public transit, secure/sheltered bicycle parking, online carpool sign-up, transit subsidies
Community partnerships Earth Day, Great Canadian Shoreline Clean-up, Earth Hour, Forest Recovery Canada (employee teams planted almost 3,000 trees at five sites across Canada), Tree Canada (unique program where a tree is planted to celebrate employee service milestones, including after 1, 3 and 5 years of service), Give Together Hub (encourages employees to be sustainability advocates through donations to environmental organizations, such as The Nature Conservancy, Canadian Parks and Wilderness Society and Nature Canada, to name a few)

The Career Directory

Rogers Communications Inc. has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
New graduate employees in the Radio Cafe at Rogers' headquarters

Highlights for New Grads

Industry Telecommunications, cable, sports and media
Full-time employees in Canada 10,001 to 25,000
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training
Tuition subsidies (related to job) yes
Typical new grad positions Customer Service, Sales, Marketing, Finance and Accounting, Engineering, Business Services, Merchandising, Human Resources, Television/Radio Administration, Information Technology, Technical Services
Starting salary $50K to $55K
Work benefits health benefits for new employees, flexible work hours, telecommuting, transit subsidies, employees receive paid time off to volunteer, (up to 1 paid day)
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job

Academic fields recruited

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