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Rogers Communications Inc.
Rogers employees   (Photo credit: Rob Howard)

Recognized as one of Canada's Top 100 Employers (2021) and Greater Toronto's Top Employers (2021):

Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Top 100 Employers (2021) and Greater Toronto's Top Employers (2021):

  • Rogers' unique and thoughtfully designed workplaces feature quiet zones, interactive spaces, and access to the latest technology -- the company has also implemented a massive work-from-home program over the past year with more than 90 per cent of employees moving to work from home, including 7,000 call-centre staff -- the transition has also been supported by weekly online forums that include question and answer sessions with the company's CEO
  • Rogers supports employees who are new mothers and fathers with maternity and parental leave top-up payments and recently introduced a phased return-to-work program for new parents, allowing them to work on a modified schedule for the first five weeks of their return while receiving 100 per cent of their salary
  • As part of Rogers' extensive charitable program, Rogers has undertaken a number of enlightened initiatives in direct response to the impacts of the pandemic over the past year on the most vulnerable members of society, from providing support to food banks and women's shelters, to providing free mobile service to vulnerable youth (in partnership with Samsung) and providing low-cost internet access to over 250,000 households
An employee at Rogers' Montréal office uses a flexible workspace  

Employer Background

Industry Telecommunications, cable, publishing and subscription programming
Established in Canada 1960
Publicly traded yes
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Full-time employees in Canada 22,635
Part-time employees in Canada 5,276
Full-time employees worldwide 22,884
Workforce engaged on a contract basis 1.41%
Average age of employees in Canada 39 years
Longest serving employee 47.5 years

COVID-19

Pandemic response moved as many employees as possible to work-from-home arrangements at the onset of the pandemic, weekly virtual forums that included employee question and answer sessions with the CEO, weekly COVID-19 information sessions hosted by internal and external health and well-being experts, directed community support to help out during the pandemic, including providing support for food banks and women's shelters, offering free mobile service to vulnerable youth (in partnership with Samsung) and providing low-cost internet access to over 250,000 households

Physical Workplace Rating: A+

Commuter amenities transit subsidies, online carpool sign-up, subsidized parking, electric vehicle charging stations, secure/sheltered bicycle parking, nearby bike sharing station
Workplace features located on Ted Rogers Way (named after the company's founder), the company's downtown head office comprises 3 buildings and is known as Rogers Campus, the campus includes a call centre, 4 radio stations, the Sportsnet studio, a fully staffed medical centre, a 225-seat theatre facility, quiet library spaces, a gallery space featuring local art and photography exhibitions, telecommuter workstations, sit-stand workstations, private phone booth, nap room, religious observance room, self-serve lunchroom, outdoor patio, outdoor barbecue, discounts at local restaurants
Employee lounge amenities comfortable seating, fireplace, music, television, video games, pool table, foosball table, table hockey, table tennis, digital signage throughout and televisions that offer Rogers channels such as Sportsnet (allowing employees to catch major sporting events), large rooftop patio with great views of the surrounding downtown
Onsite cafeteria healthy menus, special diet menus, subsidized meals, take-home meals, market style cafeteria, onsite Radio Café with windows looking into radio studios (with DJs and hosts at work), cafe areas on each floor
Other food options at main location full-service onsite Tim Hortons, Starbucks coffee station (in cafeteria), pop-up food station featuring outside restaurant and options
Onsite fitness facility for employees only, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (spin, yoga, Tabata), elliptical trainers, rowing machines, weights, sauna, shower facilities, personal training, fitness testing and assessments, lunch and learn sessions and challenges (fitness centre personnel are engaged with the company's overall wellness strategy), fitness facilities at the Brampton and Don Mills locations as well as a new facility at the newly renovated Montréal location
Other nearby amenities Wellesley Community Centre, Regent Park Aquatic Centre, Rosedale Ravine, David A. Balfour Park, nearby walking and biking trails, Yorkville shopping district (numerous shops, cafés and restaurants), convenient subway access, University of Toronto

Work Atmosphere & Communications Rating: A

Employee social committee name a number of employee social committees are active across the company
Past social events annual Ted Rogers awards gala dinner hosted by the CEO (includes employee awards presentations), annual children's holiday party at Rogers Centre (features a stage performance, merry-go-round and Ferris wheel, an Xbox gaming station, and a chance to have their photo taken with Santa), offsite and team building events (may include dinners, drinks, Blue Jays games), individual locations across the company also organize their own social events
Cultural aspects business-casual dress daily, dress-for-your-day policy, casual dress (e.g. jeans) daily, music while working, employee sports teams
Employee communications intranet site, company newsletter, traditional/email suggestion box, internal social media
Other in-house communications "Joe's Take" (biweekly CEO video blog), Open Mic series (annual in-person and online sessions for employees to ask questions), in response to the pandemic, the company set up a dedicated hub for open communications, a new dedicated Yammer group and provided weekly email updates from the chief human resources officer

Financial Benefits & Compensation Rating: A

Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension
Long-term planning retirement planning assistance, life & disability insurance
Share purchase plan available to all employees
Referral bonuses (max) new employee referral bonuses (up to $1,500) for some positions
Signing bonuses available for some positions
Additional financial benefits year-end bonuses for some employees, corporate discount program (e.g. retail, services, travel, etc.), discounted home insurance, discounted auto insurance, subsidized home internet, discounts on Rogers and Fido services, Blue Jays tickets and company merchandise, 84% of employees may be eligible to receive year-end bonuses, employees hired prior to June 2016 participate in a defined benefit pension plan

Health & Family-Friendly Benefits Rating: B+

Health plan premium as part of the health plan, the employer pays up to 75% of the premiums
Minimum hours worked for coverage 30 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Paid sick days employees receive 3 days off each year
Health plan includes traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy)
Mental health practitioner benefit up to $1,000 each year
Health spending account up to $200 each year
Additional health plan information reduced fees for offsite fitness club memberships
Wellness initiatives "Thrive" safe and wellness initiative is an integrated and holistic approach to overall well-being developed around 3 pillars, including physical and mental well-being, safety, and financial (the program employs well-being specialists to help and support employees), formal mental health strategy and a new national wellness fund to be used to help employees and their families through the pandemic
Family-friendly benefits note Rogers has multiple employee groups, family-friendly policies may vary by position
In vitro fertilization (IVF) $15,000 per lifetime
Maternity top-up (mothers) up to 100% of salary for 4 weeks
Parental top-up (mothers) up to 70% of salary for 13 weeks
Parental top-up (fathers) up to 70% of salary for 17 weeks
Adoption top-up up to 70% of salary for 17 weeks
Additional family-friendly benefits extended parental leave to unpaid leave, academic scholarships of up to $2,500 per child
Flexible work options flexible work hours, shortened work week (fewer hours with less pay), telecommuting
Additional family-friendly information new parent, phased return-to-work program (option to gradually return to work after leave with a modified schedule over a 5-week period while receiving 100% of salary), caregiver benefit for employees caring for an aged parent

Vacation & Personal Time-Off Rating: B-

Vacation note Rogers has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 2 years of employment
Maximum vacation allowance employees move to a maximum of 6 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Personal paid days off employees can schedule 1 personal day off each year, as needed
Company paid days off employees receive 1 personal day off, as determined by their employer
Unpaid leave maximum 12 months
Additional time-off information vacation increases by 1 day each year after 5 years on the job to 4 weeks after 10 years on the job, working to a maximum of 6 weeks for longer-serving employees

Employee Engagement & Performance Rating: A

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Exit interview exit interview option is available for departing employees
Performance recognition online recognition platform, individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, tailored and unique rewards (e.g. travel), annual Ted Rogers awards gala hosted by the CEO (includes seasonal and annual awards for individuals and teams across all areas of the company), High Five peer-to-peer awards program (employees receive points that are redeemable for rewards selected from an online catalogue or donated to charity)
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development Rating: A

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation, mentoring to transfer retirees' skills
Related tuition subsidies employer covers up to 100% of tuition per year
Unrelated tuition subsidies employer covers up to 75% of tuition per year for courses unrelated to current position
Unique training & development programs onboarding programs, including onboarding "lite" for internal transfers and part-time employees, leadership training

Community Involvement Rating: A+

Scope of charitable involvement national
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 1 paid day)
Total employee volunteer hours (on company time) over 20,354 hours last year
Total number of charities supported last year approximately 324 charitable and community organizations were supported last year
Some of the community organizations supported Junior Achievement Canada, Actua, Canada Learning Code, Youth Science Canada, Food Banks Canada, Big Brothers Big Sisters of Canada, Women's Shelters of Canada, Jay Care Foundation (the Toronto Blue Jays' charitable foundation), to name a few
Charitable giving matches employee donations
Community highlight The company's main charitable priority is the support and development of strong communities. Through the company's Community Grants program, the company has awarded over 250 grants of $10,000 (or more) to Canadian youth organizations in encouraging education, entrepreneurial and leadership initiatives across Canada. In addition, through the Ted Rogers Scholarship Fund, the company has partnered with 15 community partners and funded more than 300 post-secondary scholarships across a range of studies, from arts to engineering to trades. Rogers has undertaken a number of enlightened initiatives in direct response to the impacts of the pandemic on the most vulnerable members of society, from providing support to food banks and women's shelters to providing free mobile service to vulnerable youth (in partnership with Samsung) and providing low-cost internet access too over 250,000 households.

Recognized as one of Canada's Top Employers for Young People (2021):

Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Top Employers for Young People (2021):

  • Rogers manages a New Grad Leadership Program, providing participants with rotations across diverse areas of the organization, a monthly learning curriculum (with resources to develop both their personal and professional skills), in addition to matching participants with a coach and meet and greet sessions with senior leadership at the company
  • Rogers invites all new grad hires to attend a two-week campus onboarding program, which includes a two-day national onboarding for all new employees, with the remainder spent bringing new grads together to connect with peers and participate in a series of workshops before they begin work with their teams -- the sessions cover community, customer experience, a case competition, inclusion and diversity, a meet and greet with managers and a new grad alumni panel
New graduate employees at Rogers hold a meeting   (Photo credit: Rob Howard)

Highlights

Industry Telecommunications, cable, publishing and subscription programming
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Full-time employees in Canada 22,635
Student opportunities summer jobs, co-op opportunities, paid internships
In-house training programs orientation program, in-house training, online training, in-house career planning services, online employee skills inventory, mentoring, leadership training
Related tuition subsidies employer covers up to 100% of tuition per year
Unique training and development opportunities 2-week campus onboarding program for new grads (includes networking, a community day, case competition, meet and greet breakfast, and new grad alumni panel)
Additional highlights offers the Ted Rogers Scholarship Fund to help young leaders achieve their academic aspirations
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job

Recognized as one of Canada's Best Diversity Employers (2021):

Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Best Diversity Employers (2021):

  • In the past year, Rogers' launched Safe Talk and Safe Talking and Listening sessions to create space for self-identifying Black employees and allies to engage in conversation on anti-racism and dialogue on constructive ways to be an ally to the Black community
  • Rogers conducted an internal research study to identify barriers for women and patterns of system bias through the employee lifecycle, including recruitment, development planning, performance ratings, and overall employee experience -- along with six other Canadian broadcasters, Rogers also set gender parity goals for 2025 as well as action plans to support gender equality in the industry
  • Rogers recently launched a Guide to Inclusive Customer Interactions series to help frontline teams introduce inclusive principles when interacting with customers (series starts with a focus on gender identity and expression)
Sports and media employee at Rogers   (Photo credit: Rob Howard)

Highlights

Industry Telecommunications, cable, publishing and subscription programming
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Full-time employees in Canada 22,635
Senior executive who oversees diversity initiatives SVP of Enterprise Marketing (Chair of Rogers Inclusion & Diversity Council) and SVP of Organization Development
Formal commitment inclusion and diversity council comprised of leaders from across the business, council receives quarterly updates on metrics including representation, promotion, retention, and engagement
Recruitment initiatives diversity recruitment group that focuses on women, visible minorities, Indigenous peoples, persons with disabilities and LGBTQ2S+ through tailored sourcing initiatives, removing systemic barriers, and creating an unbiased selection process (such as unconscious bias training for recruitment teams and auditing job postings to remove gender and biased language), mandates diverse recruitment at the executive level (diverse pool of candidates for all positions at the Vice President level and above)
Retention and development programs internal research study aimed to identify barriers for women and patterns of system bias through the employee lifecycle (includes recruitment, development planning, performance ratings, and the overall employee experience), embeds diversity in all talent reviews, accelerated development program for women at director-level, mentoring circles organized by Rise for Women (internal ERG), mentoring circles to support LGBTQ2S+ employees on career development and experiences
Employee resource groups ERGs receive financial resources to execute action plans as well as guidance from the inclusion and diversity team and the inclusion and diversity council, ERGs at Rogers include women, visible minorities, persons with disabilities, Indigenous peoples and the LGBTQ2S+ community, the company launched two additional sub groups for women of colour and women in tech
Training and awareness mandatory unconscious-bias training, inclusive recruitment workshop (mandatory for all recruiters), trans awareness training (offered in partnership with the 519 and other community organizations), Indigenous cultural awareness training (offered by Bear Standing Tall & Associates), mental health training, awareness learning series (interactive guides on a variety of topics including self-identification, gender expression and gender identity, Indigenous awareness, allyship, disability and wellness), recently launched a Guide to Inclusive Customer Interactions series to help frontline teams introduce inclusive principles when interacting with customers (series starts with a focus on gender identity and expression)
Diversity highlights Inclusion Ambassadors to support initiatives across the country, annual Inclusion Film Festival, "Legacy Space" meeting room at head office dedicated to Indigenous art, history and reconciliation, annual smudging ceremony to welcome the spring season, recently established a traditional Indigenous practices leave policy, "Did you just say that" panel discussion organized by Rise for Women (internal ERG) on microaggressions in the workplace, launched a formal Transitioning at Work process (educational guides, resources, and training for transitioning employees as well as for their peers, managers, and HR business partners), internal accessibility working group (tests products and services to provide feedback on usability), Thrive Week activities to increase awareness of mental well-being, Sportsnet and Ryerson University partnership to offer scholarships for students who identify as a diversity group and year-round diversity workshops at the university
Some of the diversity-focused partnerships Lime Connect (persons with disabilities), Start Proud, Pride at Work Canada, Indigenous Works, Native Canadian Centre of Toronto, Access Employment, Stó:Lō Aboriginal Skills & Employment Training, Toronto Region Immigrant Employment Council (mentoring new Canadians), Access Employment, Centre Francophone du Grand Toronto, Youth Employment Services
Supplier diversity programs spent over $38 million with certified diverse suppliers in 2019 and retains memberships with Women Business Enterprises Canada, Canadian Aboriginal and Minority Supplier Council, Canada’s LGBT+ Chamber of Commerce, and Canadian Council for Aboriginal Business

Recognized as one of Canada's Greenest Employers (2021):

Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Greenest Employers (2021):

  • Rogers encourages employees to consider two-wheeled commuting with secure bicycle parking and offers work-from-home options, as well as state-of-the-art telepresence rooms to help reduce unnecessary travel
  • Rogers created a unique waste management program aptly named "Get Up and Get Green" to help employees sort their waste properly at centralized waste stations (the company's goal is a 70 per cent waste diversion rate) -- also hosts an annual Waste Reduction Week to raise employee awareness and to encourage suppliers and contractors to adopt sustainable strategies through a formal supplier code of conduct
  • Rogers' environmental compliance committee is comprised of employees from across the company's many lines of business who meet quarterly to review ongoing progress of the company's corporate environmental program -- employees also spearhead many local initiatives through informal employee-led green teams across the company
A retail employee at Rogers assists a customer   (Photo credit: Rob Howard)

Highlights

Industry Telecommunications, cable, publishing and subscription programming
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Full-time employees in Canada 22,635
Part-time employees in Canada 5,276
Employee green team environmental compliance committees; local green teams at locations across the country
Senior executive who oversees initiatives VP of Corporate Real Estate (reports to Chief Human Resources Officer)
Formal strategy/policy name environmental management system (designed to ISO 14001 standard)
Publishes sustainability report yes
Green highlights program to encourage customers to move to e-billing (representing 74% of customers), formal "Get Up and Get Green" waste management program (eliminated personal waste bins with a 70% waste diversion goal), eco-dining program (collaboration with service providers and suppliers to reduce waste), Waste Reduction Week, in-house formal supplier code of conduct to encourage suppliers and contractors to adopt sustainable practices, ongoing workplace redesign strategy (includes reuse of and donations of redundant office furniture and supplies)
Building footprint includes electric vehicle charging stations, LED lighting retrofits, formal energy assessments of existing buildings, water conserving fixtures, state-of-the-art telepresence rooms (helping reduce unnecessary travel)
Extended recycling electronic waste, cell phones, organics
Commuter amenities dedicated high-occupancy (carpool) vehicle parking, fleet upgrade program (including the choosing of fuel-efficient models where possible), walk to public transit, secure/sheltered bicycle parking, online carpool sign-up, transit subsidies
Community partnerships Earth Day, Great Canadian Shoreline Clean-up, Earth Hour

The Career Directory

Rogers Communications Inc. has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
New graduate employees in the Radio Cafe at Rogers' headquarters

Highlights for New Grads

Industry Telecommunications, cable, publishing and subscription programming
Full-time employees in Canada 10,001 to 25,000
Major Canadian hiring locations Vancouver BC, Kelowna BC, Toronto ON, Brampton ON, Ottawa ON, Kitchener ON, Montréal QC, Halifax NS, Moncton NB, St. John's NL, Winnipeg MB, Calgary AB, Burnaby BC
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training
Tuition subsidies (related to job) yes
Typical new grad positions Customer Service, Sales, Marketing, Finance and Accounting, Engineering, Business Services, Merchandising, Human Resources, Television/Radio Administration, Information Technology, Technical Services
Starting salary $50K to $55K
Work benefits health benefits for new employees, flexible work hours, telecommuting, transit subsidies, employees receive paid time off to volunteer, (up to 1 paid day)
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job

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