Loblaw Companies Ltd.
A Loblaw employee at one of the company's Maxi store locations in Québec   (Photo credit: Selena Phillips-Boyle)

Recognized as one of Canada's Top 100 Employers (2024) and Greater Toronto's Top Employers (2024):

Here are some of the reasons why Loblaw Companies Ltd. was selected as one of Canada's Top 100 Employers (2024) and Greater Toronto's Top Employers (2024):

  • Loblaw encourages ongoing employee development through role-specific learning paths, upskilling and re-skilling programs, and manages an enterprise-wide learning platform (with personalized dashboards that show completed, in progress, and planned learning)
  • Loblaw encourages employees to become recruiters for the company through a generous new employee referral bonus program, from $250 to $5,000 depending on the position
  • Loblaw manages the impressive President’s Choice Children’s Charity with a focus on child hunger, women's health and food sustainability -- and encourages employees to get involved through a generous volunteer grant program that donates $500 to the charitable initiatives where employees volunteer 40 hours over the course of one year
Loblaw employees collaborate in a semi-private working space at the company's head office  

Employer Background

Industry Supermarkets and grocery stores
Established in Canada 1919
Publicly traded yes
Parent company George Weston Ltd.
Parent company head office Brampton ON
Major Canadian locations Brampton ON
Full-time employees in Canada 32,441
Part-time employees in Canada 68,596
Workforce engaged on a contract basis 0.38%
Average age of employees in Canada 36 years
Longest serving employee 62 years

Work Environment Rating: A+

Flexible work options hybrid work option, flexible work hours, telecommuting, office supply and furniture discounts for home offices
Commuter amenities walk to public transit, free parking, electric vehicle charging stations
Onsite workplace features the 4-storey suburban head office consists of 2 buildings connected by a glass atrium, interior bridges and corridors, workplace features a television production studio, an extensive herb garden that supplies the state-of-the-art President's Choice Insider's Test Kitchen (where new food products are created year-round), dry cleaning services, fully equipped auditorium (seats 200 people), PC banking kiosks, IT support kiosk (with in-person support services), sit-stand workstations, private phone booth, religious observance room, self-serve lunchroom, outdoor patio, outdoor barbecue
Employee lounge amenities comfortable seating, music, television, lactation room
Onsite cafeteria healthy menus, special diet menus, subsidized meals, take-home meals, market-style cafeteria with emphasis on President's Choice items, grab-and-go items counter, Starbucks kiosk, convenience store, PC Express service with pickup onsite, visibility to the test kitchen
Onsite fitness facility for employees only, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (BodyPump), elliptical trainers, rowing machines, weights, basketball court, sauna, shower facilities, massage chairs, outdoor beach volleyball court and volleyball court, Life Scale machines (measure weight, blood pressure, body fat and BMI)

Work Atmosphere & Communications Rating: B+

Past social events returned to an in-person company-wide "Thanks to You Week" celebration with a barbecue lunch served by executives, games, activities and entertainment
Cultural aspects dress-for-your-day policy, casual dress (e.g. jeans) daily, employee sports teams
Employee communications intranet site, company newsletter, traditional/email suggestion box, internal social media
Other in-house communications quarterly and departmental town hall-style meetings, Let's Talk Program (initiative to connect employees with leadership), enhanced "fl!p" intranet, daily and weekly team huddles, departmental newsletters

Financial Benefits & Compensation Rating: A

Financial benefits note Loblaw has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension
Share purchase plan available to all employees
Referral bonuses (max) new employee referral bonuses (up to $5,000) for some positions
Signing bonuses available for some positions
Additional financial benefits year-end bonuses for some employees, colleague discount program (10% off purchases made in corporate stores), WorkPerks program (from dining and travel to electronics

Health & Family-Friendly Benefits Rating: B+

Health plan note Loblaw has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Waiting period there is no waiting period for coverage
Family coverage option yes
Retiree coverage option up to 65 years of age
Dental coverage routine, restorative, orthodontics
Eyecare $200 every 2 years
Paid sick days employees receive 5 days off each year
Health plan includes traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy)
Mental health practitioner benefit up to $750 each year
Additional health and wellness initiatives online My Mind Matters hub offers a range of mental health resources for employees
Family-friendly benefits note Loblaw has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 75% of salary for 17 weeks
Parental top-up (mothers) up to 75% of salary for 11 weeks
Parental top-up (fathers) up to 75% of salary for 11 weeks
Adoption top-up up to 75% of salary for 11 weeks
Additional family-friendly benefits phased-in return to work for new parents

Vacation & Personal Time-Off Rating: B-

Vacation note Loblaw has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 8 years of employment
Maximum vacation allowance employees move to a maximum of 6 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Unpaid leave of absence option yes
Additional time-off information depending on their grouping, some employees start with 2 or 4 weeks of paid vacation

Employee Engagement & Performance Rating: A

Employee performance reviews employees receive individual performance reviews every 12 months
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, long-service awards, tailored and unique rewards (e.g. travel)
In-house survey period in-house surveys are conducted every 6 months
Outside survey period outside consultant surveys are held every 6 months

Training & Skills Development Rating: A

Career planning in-house career planning services
In-house training initiatives in-house training, online training, leadership development programs, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $2,500 in tuition subsidies for job-related courses per year
Unrelated tuition subsidies employer covers up to 100% of tuition per year for courses unrelated to current position
Unrelated tuition maximum employer pays up to $1,200 in tuition subsidies per year for courses unrelated to current position
Financial bonuses for course completions yes
Unique training & development programs new learning management system (called The Academy) lets employees access online training anytime and anywhere

Community Involvement Rating: A+

Scope of charitable involvement national
Employee charitable involvement employees are involved in selection of charities
Total employee volunteer hours (on company time) over 6,591 hours last year
Total number of charities supported last year approximately 82 charitable and community organizations were supported last year
Some of the community organizations supported President’s Choice Children’s Charity, WWF Canada, Oceanwise, Food Banks Canada, Second Harvest, Canadian Red Cross, Feeding Hungry Minds, The Shoppers' Foundation for Women's Health, Feed More Families, Ocean Wise, Girl Guides fo Canada, Canadian Mental Health Association, and many more
Charitable giving matches employee volunteer hours with company donations
Community highlight Loblaws' charitable focus is on tackling childhood hunger, women's health, and research to help address challenges to food sustainability -- and together with employees and business partners, the company raised more than $110-million to donate to charities, non-profits and community groups across Canada last year.

Recognized as one of Canada's Top Employers for Young People (2024):

Here are some of the reasons why Loblaw Companies Ltd. was selected as one of Canada's Top Employers for Young People (2024):

  • Along with a number of full-time opportunities, Loblaw offers co-op placements and internships in a number of areas including digital, analytics and pharmacy, to name a few -- the company also offers one-year internships for engineering students who are completing their professional engineering year
  • Over the past three years, Loblaw has expanded its digital business and focused its recruiting on STEM programs to hire over 30 software engineers each semester to work on live data on the organization's e-commerce platforms, helping customers shop at its stores -- many return once they graduate and turn into full-time employees
  • Loblaw supports the advancement of students in retail positions through a summer career series, which includes professional development sessions on resume writing and networking followed by a two-day conference with business leaders to discuss career paths -- as part of the Start Your Future 2.0 program (managed in partnership with Career Edge), Loblaw also offers exclusive summer internships for student retail employees, which allows participants to continue in their current role while learning new skills in other areas of business
Loblaw students celebrate with an end of term event  

Highlights

Industry Supermarkets and grocery stores
Major Canadian locations Brampton ON
Full-time employees in Canada 32,441
Student opportunities summer jobs, co-op opportunities, paid internships
In-house training programs orientation program, in-house training, online training, in-house career planning services, leadership training
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $2,500 in tuition subsidies for job-related courses per year
Unique training and development opportunities The Academy learning management portal, upskilling and reskilling programs (including "Coding for Beginners" and "Introduction to Analytics," to name a few), Let's Talk informal group sessions with senior leaders, People Leader Development program (3 stages and includes e-learning, classroom training, and resources), analytics academy (with an introduction to analytics, boot camp and internship), multiple career planning resources (performance development training and tools, individual development plan, career pathing), recently launched the Start Your Future 2.0 program in partnership with Career Edge (summer internships that target young retail employees and provide skill-building opportunities and exposure to other areas of the business)
Additional highlights students joining the organization on a work term attend colleague orientation (micro-learning, activities, and on-the-job experiences) alongside their peers, Loblaw's national awards program awards up to 300 scholarships to employees each year, dedicated campus recruiting team, Start Youth Future campaign (supported student hiring), supports the HireNext initiative (helps employers retain diverse young talent), summer career series with sessions on topics including resume writing and networking, followed by a 2-day student conference with presentations from business leaders on career paths and advice
Dedicated employee resource group intern committee and MS Teams groups established each work term for students to connect, plan and participate in social events
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job

Recognized as one of Canada's Best Diversity Employers (2024):

Here are some of the reasons why Loblaw Companies Ltd. was selected as one of Canada's Best Diversity Employers (2024):

  • In 2020, Loblaw set measurable goals to improve gender, racial and ethnic diversity of its leadership teams -- goals include 40 per cent women representation across executive leaders, 43 per cent women leadership within management roles by 2024 (which has been achieved), 25 per cent visible minority representation for board of directors, 25 per cent across executive leaders, and 30 per cent visible minority leadership within management roles (also by 2024)
  • Loblaw maintains colleague resource groups, each receiving business support and funding to achieve its priorities -- each group has subcommittees that focus on core areas, such as education, events, networking, partnerships and sponsorships, and leadership development
  • Loblaw recently rolled out a three-year Indigenous Inclusion Action Plan, aligned with the Truth and Reconciliation Commission's 94 calls to action
Loblaw employees collaborate at the organization's head office in Brampton, ON  

Highlights

Industry Supermarkets and grocery stores
Major Canadian locations Brampton ON
Full-time employees in Canada 32,441
Management of diversity and inclusion initiatives executive inclusion council comprised of senior leaders from across the organization, vice president of talent oversees the company's diversity, equity and inclusion strategy, five practitioners (execute DEI strategy, supports inclusion council and network of employee resource groups)
Performance management and accountability set measurable representation goals in 2020 to improve gender, racial and ethnic diversity of its leadership teams and reports on progress internally quarterly and externally annually through its annual ESG report (goals are to achieve 40% women representation across executive leaders, 43% women leadership within management roles by 2024 (achieved), achieve 25% visible minority representation in board of directors, 25% across executive leaders, and 30% visible minority leadership within management roles by 2024), maintains metrics within succession planning, new hires, candidates, compensation and rewards, engagement and more to monitor progress towards achieving goals, creates action plans based on voluntary responses to self-identification data and collects demographic data as part of its annual engagement survey representation dashboard to monitor metrics towards goals and reports on progress quarterly
Employee resource groups colleague resource groups (CRGs) enable members to discuss challenges and opportunities, each group has subcommittees that focus on education, events, networking, partnerships and sponsorships, and leadership development, each group also receives business support and funding to achieve its priorities, current groups at Loblaw include: Go Further Women, Able (persons with disabilities, also has a mental illness subcommittee), Embrace Your Roots (multicultural, new Canadians, Black and Indigenous Peoples]), Proud (2SLGBTQIA+)
Noteworthy diversity strategies and policies DEI is included under ESG as a pursuit measure in the company's short-term incentive plan
Recruitment initiatives recruiters undergo training on inclusive hiring, all people leaders complete a mandatory training, partners with Equitek to distribute vacancies to over 1,800 community groups for underrepresented groups, embeds diversity, equity and inclusion questions and expectations into its selection process for recruitment agencies, posts co-op positions online for open application instead of targeting select universities
Training and awareness initiatives DEI Workspace (centralized location housing DEI resources and tools), Being an Ally e-learning, colleague resource groups organize various events and initiatives throughout the year (National Disability Employment Awareness Month, Black History Month, National Indigenous Peoples Day, Pride Month, and International Women’s Day), Let's Talk sessions (due to the format's popularity, evolved into skip-level sessions in stores, distribution centres and store support offices for two-way dialogues that connect leaders and employees), held its second annual Day of Inclusion (1-day conference hosted by all resource groups with updates from leaders, keynotes and breakout sessions), held annual DEI summit
Diversity highlights partners with Toronto Region Immigration Employment Council, Black Business and Professional Association, WXN, The Judy Project and Rotman to provide mentoring
Highlights from the past year launched Peer Circles mentorship program for women leaders, piloted Ezra coaching program for Black employees, released a gender transitioning guide for the transitioning individual, managers, and team members, also hosted several trans inclusion sessions, reviewed hiring practices to identify inclusive opportunities and implemented several initiatives (tools for inclusive job descriptions, training for all hiring managers on inclusive hiring), launched a DEI volunteer roster to make it easier to connect employees with volunteer opportunities to support CRGs

Recognized as one of Canada's Greenest Employers (2024):

Here are some of the reasons why Loblaw Companies Ltd. was selected as one of Canada's Greenest Employers (2024):

  • Loblaw established an internal plastic steering committee to review plastic use across its entire business -- the company currently has over 100 initiatives addressing plastic use and has set the goal of making its plastic packaging reusable or recyclable by 2025
  • Loblaw manages a range of initiatives to increase consumer access to sustainable products, including eco-friendly household alternatives such as the PC Free From meat products in support of sustainable farming practices and the removal of triclosan, phthalates or plastic microbeads from its Life Brand and President's Choice lines of household, beauty and cosmetic products
  • Loblaw had set the target of reducing the company's carbon footprint for its office and retail locations by 30 per cent over a 2011 baseline year by 2030 -- impressively, the company achieved this goal a decade early and has since updated the goal to a 50 per cent reduction in all stores, offices and distribution centres
An employee at Loblaw   (Photo credit: Selena Phillips-Boyle)

Highlights

Industry Supermarkets and grocery stores
Major Canadian locations Brampton ON
Full-time employees in Canada 32,441
Part-time employees in Canada 68,596
Employee green team Sustainability & Social Impact Ambassadors
Senior executive who oversees initiatives senior vice-president, corporate affairs and communications
Publishes sustainability report yes
Green highlights carbon reduction strategy (aims to reduce emissions by 50% by 2030 over 2011 baseline), "PC Free From" line of meat products produced in partnership with farmers who use innovative farming practices, various strategies to reduce food waste at retail locations, including the "Flashfood" online initiative that advertises food items that are near expiration for a reduced price and food donations to local community organizations
Noteworthy initiatives commitment to making all PC plastic product packaging reusable or recyclable by 2025 (developed an internal plastic steering committee to critically assess plastic use across the business, more than 100 initiatives underway to address plastic use), became a founding member of the Canada Plastics Pact in 2020 (a coalition of partners with vision to a circular plastic economy)
Building footprint includes PV solar panels, geothermal heating/cooling, electric vehicle charging stations, program for the addition of electric vehicle to its trucking fleet, LED retrofits (exterior and interior ambient lighting upgrades), refrigerant conversions in store locations (moving away from harmful coolant chemicals)
Extended recycling corrugated cardboard, organics, expired medical products, programs to collect meat trimmings and cooking oil (for processing into biodiesel) and other food ingredients (for processing into animal feed), e-waste
Commuter amenities dedicated carpool parking spaces at head office, walk to public transit
Community partnerships World Wildlife Fund (partnered to become the first major retailer to sell Ontario native plants grown from source-identified and ethically collected seeds), Great Canadian Shoreline Cleanup (sponsor), The Canadian Roundtable for Sustainable Beef and formal sustainable seafood sourcing commitments

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