Recognized as one of BC's Top Employers (2021):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Feb 15, 2021)
Here are some of the reasons why Land Title and Survey Authority of British Columbia was selected as one of BC's Top Employers (2021):
- Land Title and Survey Authority of British Columbia's time off policies enable employees to balance their personal and professional commitments, offering three weeks of starting vacation allowance, up to 10 paid personal days per year, and up to six paid sick days in the event of illness
- Land Title and Survey Authority of British Columbia supports its new moms and dads with generous maternity and parental leave top-up payments (to the full year for mothers) and offers the option to extend their leave into an unpaid leave of absence
- Land Title and Survey Authority of British Columbia helps employees plan securely for the future with generous contributions to a defined benefit pension plan
Collaboration is the most valuable property for LTSA
The Land Title and Survey Authority of British Columbia (LTSA) was developing a pilot work-from-home plan when the COVID-19 pandemic struck. Overnight, the pilot had lift-off and employees were working remotely with minimal turbulence.
“The pandemic threw us all into one big pilot,” says Alexandra Catterill, human resources manager. “We quickly pivoted everybody to working from home. Within a week we’d mobilized all our staff who normally worked in the office and given them everything they needed to keep being productive.”
LTSA operates the land title and survey system of B.C., the foundation for real property business and ownership in the province. Headquartered in Victoria, it delivers secure land titles through the registration of land title interests and survey records – services essential to B.C.’s economy, civic governance, taxation and Crown land management frameworks.
LTSA made the shift from office to home smoother by beefing up its online collaboration and communications systems, quickly rolling out Office 365 and Microsoft Teams across the organization. Employees who need help in adopting these new tools can call on “change champions” like Alysha Joo.
“I’m a fast adopter of the new tech, so I’m there for folks who want a safe space to practice using the technology,” says Joo, knowledge and records management specialist. “If you’re not really sure or uncomfortable, you call me up and I’ll take you through it step by step.”
On top of an existing generous benefits package, LTSA also enhanced health and wellness supports. It promoted a new online portal to give employees access to more mental health resources, staged resiliency training sessions and implemented a range of communications initiatives to keep everyone feeling connected and valued.
“We’re maintaining our supportive corporate culture and finding new and better ways to collaborate all the time,” says Catterill. “We also continue to offer our employees meaningful work and, as an essential service, people really feel the work they do is valuable to the province.”
Far from slowing down, LTSA has taken on major new initiatives like the Land Owner Transparency Registry, a first-of-its kind in Canada that records the indirect ownership of land. Despite pandemic headwinds, employees like Joo are more motivated and engaged than ever.
“Joining LTSA is the best decision I’ve ever made because it’s a great company and combines a lot of my interests in one job,” says Joo.
“I’ve never experienced a place where everyone’s always so nice and friendly and helpful. I’m really blessed and very lucky.”