Recognized as one of Canada's Top 100 Employers (2023) and Greater Toronto's Top Employers (2023):
Mediacorp Canada Inc. staff editors (Nov 17, 2022)
Here are some of the reasons why FreshBooks was selected as one of Canada's Top 100 Employers (2023) and Greater Toronto's Top Employers (2023):
- FreshBooks' head office is situated in Toronto's Junction neighbourhood in the city's west end and is housed in a renovated heritage style building that features a loft-style common area, modern kitchen, a presentation area, library, massage chairs and a wellness room, bike storage and repair facilities for cycle commuters, and shower facilities
- FreshBooks introduced a monthly $50 subsidy to help cover home office expenses, implemented no-meeting Fridays as well as half-day Fridays -- and has always offered a range of flexible work options to help balance their day-to-day lives
- FreshBooks starts its new employees with three weeks of paid vacation, quickly moving to four weeks after just three years of employment -- the company also offers additional time offer between the Christmas and New Year's holiday as well as paid personal days (up to four days annually)

FreshBooks employee at the company's Toronto head office
(Photo credit:
Liz Caruana Photography)
Employer Background
Industry | Software publishers |
Established in Canada | 2003 |
Major Canadian hiring locations | Toronto ON |
Full-time employees in Canada | 505 |
Part-time employees in Canada | 3 |
Full-time employees worldwide | 726 |
Workforce engaged on a contract basis | 14% |
Average age of employees in Canada | 33.85 years |
Longest serving employee | 19 years |
Work Environment Rating: A+
Hybrid work | home office allowance, office equipment loan program, most employees have worked offsite during the pandemic (and continue to do so at time of writing) |
Flexible work options | flexible work hours, 35-hour work week (with full pay), telecommuting, reduced summer hours |
Commuter amenities | walk to public transit, free parking, electric vehicle charging stations, secure/sheltered bicycle parking, nearby bike sharing station |
Onsite workplace features | situated in Toronto's Junction neighbourhood in the city's west end, the head office is a renovated heritage style building that features a loft-style common area, modern kitchen, a presentation area (known as the "Presentorium"), library, wellness room, telecommuter workstations, sit-stand workstations, private phone booth, nap room, religious observance room, self-serve lunchroom, outdoor patio, onsite shower area, and bike storage and repair facilities |
Employee lounge amenities | comfortable seating, music, television, video games, foosball table, board games, table tennis, massage chairs, arcade machines, flight simulator station, basketball machine |
Snacks available | a variety of snacks available, including cereal, granola bars, cookies, fresh fruit |
Other food options at main location | coffee and sandwich shop in building |
Onsite fitness facility | for employees only, free membership, treadmills, stationary bikes, elliptical trainers, rowing machines, weights, shower facilities, squat racks, Olympic barbells, bench press machine, punching bag, battle ropes, still rings, audio system, weighted medicine balls, stability balls, kettlebells |
Work Atmosphere & Communications Rating: B
Employee social committee name | FreshBooks Social Committee (est. 2008) |
Past social events | hosted a company-paid ski day at a local resort |
Cultural aspects | casual dress (e.g. jeans) daily, music while working, can bring pets to work when needed, employee sports teams |
Employee communications | intranet site, company newsletter |
Other in-house communications | quarterly All Hands meetings with senior leaders |
Financial Benefits & Compensation Rating: B
Outside salary surveys | participates in outside salary surveys every 12 months |
Employee salary reviews | individual salaries are reviewed every 6 months |
Long-term savings | matching RSP |
Long-term planning | life & disability insurance |
Share purchase plan | available to all employees |
Referral bonuses (max) | new employee referral bonuses (up to $2,000) for some positions |
Signing bonuses | available for some positions |
Health & Family-Friendly Benefits Rating: A
Health plan premium | as part of the health plan, the employer pays up to 100% of the premiums |
Minimum hours worked for coverage | 24 hours per week |
Waiting period | there is no waiting period for coverage |
Family coverage option | yes |
Dental coverage | routine, restorative, orthodontics |
Eyecare | $450 every 2 years |
Paid sick days | employees receive 10 days off each year |
Health plan includes | traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy), virtual healthcare services |
Mental health practitioner benefit | up to $1,000 each year |
Wellness spending account | up to $200 each year |
Additional health and wellness initiatives | virtual counselling and psychotherapy, access to Calm (meditation and mental fitness app), monthly virtual workshops addressing topics from ergonomics, sleep, and coping with stress |
In vitro fertilization (IVF) | $2,400 per lifetime |
Maternity top-up (mothers) | up to 90% of salary for 15 weeks |
Parental top-up (mothers) | up to 90% of salary for 15 weeks |
Parental top-up (fathers) | up to 90% of salary for 30 weeks |
Adoption top-up | up to 90% of salary for 30 weeks |
Additional family-friendly benefits | phased-in return to work for new parents |
Vacation & Personal Time-Off Rating: A
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Vacation jump | vacation increases after 3 years of employment |
Maximum vacation allowance | employees move to a maximum of 4 weeks of vacation over their career |
Paid holiday shutdown | during the Christmas to New Year's holiday break, employees receive an additional 5 days off |
Personal paid days off | employees can schedule 4 personal days off each year, as needed |
Unpaid leave maximum | 6 months |
Employee Engagement & Performance Rating: B+
Employee performance reviews | employees receive individual performance reviews every 6 months |
Managers receive performance review training | yes |
Confidential employee feedback | employees can also provide confidential feedback on their manager's performance |
Exit interview | exit interview option is available for departing employees |
Performance recognition | individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, peer recognition program includes the "Values Card" program that lets employees reward colleagues with a $25 gift card for their exceptional work |
In-house survey period | in-house surveys are conducted every 12 months |
Training & Skills Development Rating: B+
In-house training initiatives | mentoring, in-house training, paid internships, subsidies for professional accreditation |
Related tuition subsidies | employer covers up to 100% of tuition per year |
Annual tuition maximum | employer pays up to $1,500 in tuition subsidies for job-related courses per year |
Unique training & development programs | formal "FreshStart" onboarding process (a 3-week program managed by dedicated onboarding specialists to welcome all new hires), learning management system with company curated courses (over 1,000 modules) |
Community Involvement Rating: A
Scope of charitable involvement | local, national, international |
Employee charitable involvement | employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 3 paid days) |
Some of the community organizations supported | Daily Bread Food Bank, The Stop Community Food Centre, Canada Helps |
The Career Directory
FreshBooks has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.

FreshBooks' core values on display at the company's head office
Highlights for New Grads
Industry | Software publishers |
Full-time employees in Canada | 251 to 500 |
Major Canadian hiring locations | Toronto ON |
Student opportunities | co-op opportunities |
Training | subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, leadership training |
Annual tuition maximum | employer pays up to $1,500 in tuition subsidies for job-related courses per year |
Typical new grad positions | Software Engineer, Financial Analyst, Recruitment Coordinator |
Starting salary | $85K or more |
Work benefits | health benefits for new employees, flexible work hours, telecommuting, employees receive paid time off to volunteer, (up to 3 paid days) |
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Academic fields recruited
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Bachelor of Arts
- Social Work
-
Bachelor of Engineering
-
Master of Arts
- Philosophy
- Social Work
- Urban Geography / Planning
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Professional Accreditation
- Financial Securities (CSC)