FreshBooks
FreshBooks employees hold a meeting   (Photo credit: Bettina Bogar)

Recognized as one of Canada's Top 100 Employers (2021) and Greater Toronto's Top Employers (2021):

Here are some of the reasons why FreshBooks was selected as one of Canada's Top 100 Employers (2021) and Greater Toronto's Top Employers (2021):

  • FreshBooks recently increased support for employees who are new mothers and fathers (including adoptive parents), offering maternity and parental leave top-up to 90 per cent of salary for up to 30 weeks (an increase from 70 per cent of salary for 17 weeks) -- the company also offers phased-in return to work options to help employees transition to parenthood
  • FreshBooks helps employees balance personal and professional commitments with a generous time off policy (including up to five paid days off during the winter holidays), flexible work hours, work from home options, and paid personal days that can be scheduled as needed
  • FreshBooks supports individuals at various stages of professional development, offering subsidies for professional accreditation and tuition subsidies for job-related courses -- in 2019, approximately a third of the organization received funding to participate in external education
An employee at FreshBooks uses the head office's bike station   (Photo credit: Bettina Bogar)

Employer Background

Industry Software publishers
Established in Canada 2003
Major Canadian hiring locations Toronto ON
Full-time employees in Canada 373
Part-time employees in Canada 2
Full-time employees worldwide 382
Workforce engaged on a contract basis 4.59%
Average age of employees in Canada 32.83 years
Longest serving employee 15 years

Physical Workplace Rating: A+

Commuter amenities subsidized parking, secure/sheltered bicycle parking, nearby bike sharing station
Workplace features situated in Toronto's Junction neighbourhood in the city's west end, the head office is a renovated heritage building that features a loft-style common area, modern kitchen, a presentation area (known as the "Presentorium"), library, wellness room, telecommuter workstations, sit-stand workstations, nap room, religious observance room, self-serve lunchroom, outdoor patio, onsite shower area, and bike storage and repair facilities
Employee lounge amenities comfortable seating, music, television, video games, foosball table, board games, table tennis, massage chairs, arcade machines, flight simulator station, basketball machine
Snacks available cereal, Eggo waffles, chips, granola bars, mixed nuts, almonds, apples, pears, clementines, fruit and veggie platters, Welch's fruit snacks, chocolates
Onsite fitness facility for employees only, free membership, treadmills, stationary bikes, elliptical trainers, rowing machines, weights, shower facilities, squat racks, Olympic barbells, bench press machine, punching bag, battle ropes, still rings, audio system, weighted medicine balls, stability balls, kettle bells, all-in-one gym machine
Other nearby amenities Wallace Emmerson Community Centre, Carlton Park, Campbell Park, Symington Avenue Tennis Courts

Work Atmosphere & Communications Rating: A+

Employee social committee name FreshBooks Social Committee (est. 2008)
Past social events PORCHFEST annual cottage weekend for employees and their families, Spring Fling event, summer chill, Pride and Canada Day barbecue, Festivus holiday party, Fall Ball Halloween event
Cultural aspects casual dress (e.g. jeans) daily, music while working, can bring pets to work when needed, employee sports teams
Employee communications intranet site, company newsletter

Financial Benefits & Compensation Rating: B

Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 6 months
Long-term savings matching RSP
Long-term planning life & disability insurance
Share purchase plan available to all employees
Referral bonuses (max) new employee referral bonuses (up to $3,000) for some positions
Signing bonuses available for some positions
Additional financial benefits year-end bonuses for some employees

Health & Family-Friendly Benefits Rating: A

Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Waiting period there is no waiting period for coverage
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Paid sick days employees receive 10 days off each year
Health plan includes traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy)
Mental health practitioner benefit up to $750 each year
Wellness spending account up to $200 each year
Additional health plan information up to $1,500 in medical cannabis coverage for chronic pain
Wellness initiatives weekly on-site yoga, on-site massage therapy, on-site counselling and psychotherapy, on-site meditation
Maternity top-up (mothers) up to 90% of salary for 15 weeks
Parental top-up (mothers) up to 90% of salary for 15 weeks
Parental top-up (fathers) up to 90% of salary for 30 weeks
Adoption top-up up to 90% of salary for 30 weeks
Additional family-friendly benefits phased-in return to work for new parents
Flexible work options flexible work hours, shortened work week (fewer hours with less pay), telecommuting

Vacation & Personal Time-Off Rating: A

Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 3 years of employment
Maximum vacation allowance employees move to a maximum of 4 weeks of vacation over their career
Paid holiday shutdown during the Christmas to New Year's holiday break, employees receive an additional 5 days off
Personal paid days off employees can schedule 4 personal days off each year, as needed
Unpaid leave maximum 3 months

Employee Engagement & Performance Rating: B+

Employee performance reviews employees receive individual performance reviews every 6 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards
In-house survey period in-house surveys are conducted every 12 months

Training & Skills Development Rating: B+

In-house training initiatives in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $1,500 in tuition subsidies for job-related courses per year
Unique training & development programs extensive onboarding process managed by dedicated onboarding specialists, subsidizes costs of external training courses or conferences related to an employee's current or future role (over 125 employees accessed funding in the past year)

Community Involvement Rating: A

Scope of charitable involvement local, national
Employee charitable involvement employees receive paid time off to volunteer, (up to 3 paid days)
Total employee volunteer hours (on company time) over 350 hours last year
Total number of charities supported last year approximately 4 charitable and community organizations were supported last year
Some of the community organizations supported Daily Bread Food Bank, Supporting Our Youth, The Stop, United Way Toronto

Recognized as one of Canada's Top Small & Medium Employers (2021):

Here are some of the reasons why FreshBooks was selected as one of Canada's Top Small & Medium Employers (2021):

  • FreshBooks encourages employees to recruit their friends with generous new employee referral bonuses, up to $3,000, depending on the position
  • FreshBooks encourages employees to save for the future with matching RSP contributions -- and offers a share purchase plan that is available to all employees
A FreshBooks employee at one of the company's work stations   (Photo credit: Bettina Bogar)

Highlights

Industry Software publishers
Established in Canada 2003
Major Canadian hiring locations Toronto ON
Full-time employees in Canada 373
Part-time employees in Canada 2
Full-time employee growth in the past year 23.1 %
Average age of employees in Canada 32.83 years
Longest serving employee 15 years
Long-term savings matching RSP
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible work options flexible work hours, shortened work week (fewer hours with less pay), telecommuting
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
In-house training initiatives in-house training, online training, leadership training, paid internships
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $1,500 in tuition subsidies for job-related courses per year
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards

The Career Directory

FreshBooks has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
FreshBooks' core values on display at the company's head office

Highlights for New Grads

Industry Software publishers
Full-time employees in Canada 251 to 500
Major Canadian hiring locations Toronto ON
Student opportunities co-op placements available as a software engineer, data engineer, events coordinator, research associate, and data analyst, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, leadership training
Annual tuition maximum employer pays up to $1,500 in tuition subsidies for job-related courses per year
Typical new grad positions Software Engineer, Financial Analyst, Recruitment Coordinator
Starting salary $85K or more
Work benefits health benefits for new employees, flexible work hours, telecommuting, employees receive paid time off to volunteer, (up to 3 paid days)
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job

Academic fields recruited


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