Family and Children's Services Niagara

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82 Hannover Dr
St Catharines, ON L2W 1A4
Established in 1898, Family and Children's Services Niagara is a child welfare agency focused on protecting children from neglect and abuse and providing support services to families in need.

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Family and Children's Services Niagara
Family and Children's Services Niagara team members Tamara (left) and Frank (right) attend the organization's annual Celebration of Caring event  

Recognized as one of Hamilton-Niagara's Top Employers (2025):

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Jan 15, 2025)

Here are some of the reasons why Family and Children's Services Niagara was selected as one of Hamilton-Niagara's Top Employers (2025):

  • Family and Children's Services Niagara provides a flexible health spending account (to $1,000 annually) as part of its health benefits plan -- and supports a formal Wellness Committee that hosts a number of wellness initiatives for employees throughout the year, from walking challenges to webinars that focus on mindfulness, stress, sleep and healthy eating habits
  • Family and Children's Services Niagara helps employees look to the future with retirement planning assistance services, along with generous contributions to a defined benefit pension plan
  • Family and Children's Services Niagara supports all new parents with maternity and parental leave top-up payments, to 75 per cent of salary for up to 15 weeks
Family and Children's Services Niagara team members attend the annual all-team meeting and employee recognition event  

    Highlights

    Industry Child and youth services
    Established in Canada 1898
    Major Canadian locations Niagara Falls ON, Welland ON, St Catharines ON
    Full-time employees in Canada 279
    Part-time employees in Canada 20
    Average age of employees in Canada 44 years
    Longest serving employee 55 years
    Benefits note Family and Children's Services Niagara has multiple employee groups, the following programs and policies may vary by position
    Flexible work options flexible work hours, reduced summer hours
    Long-term savings defined-benefit (DB) pension
    Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
    Health spending account up to $1,000 each year
    Maternity top-up (mothers) up to 75% of salary for 15 weeks
    Parental top-up (fathers) up to 75% of salary for 15 weeks
    Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
    Employee performance reviews employees receive individual performance reviews every 6 months
    In-house training initiatives in-house training, online training, mentoring, leadership development programs
    Tuition subsidies (related to job) yes

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