Recognized as one of BC's Top Employers (2022):
Mediacorp Canada Inc. staff editors (Feb 7, 2022)
Here are some of the reasons why Community Living BC was selected as one of BC's Top Employers (2022):
- Community Living BC supports ongoing employee development through in-house and online training initiatives as well as through tuition subsidies for courses at outside academic institutions
- Community Living BC moved employees to work-from-home arrangements where possible and worked closely with the employee union to introduce greater work flexibility as employees worked to balance their work and personal lives
- Community Living BC supports its new mothers with maternity and parental leave top-up payments up to one full year of their leave -- and provides parental leave top-ups for fathers and adoptive parents for 35 weeks of their parental leave
Making a difference in people’s lives at CLBC
Manon Gelinas loves working at Community Living BC (CLBC) because she feels empowered as an employee to enrich the lives of the people she serves in a supportive, collaborative culture of caring.
“I really like connecting with people, helping them create a good life and sharing with them the tools they need to make a difference in their journey,” says Gelinas, a facilitator.
“It’s really nice to be in a culture where you can come to work and know that no matter what your day is like, there’s support for you at all levels.”
Community Living BC is a provincial government Crown corporation that works with individuals, families, service providers and other partners to support approximately 25,000 adults in B.C. with developmental disabilities, including people with autism and fetal alcohol syndrome who need support for daily living. CLBC contracts and monitors services to help them get jobs, find homes and achieve their goals.
Gelinas helps families and individuals plan different life transitions, such as going from high school to work or living without parents. Each case is unique and Gelinas connects people with the resources they need to enhance their lives. It’s rewarding, but also very demanding work, especially in the face of the COVID-19 crisis.
CLBC enhanced its wellness support for employees to help them cope with the added challenges posed by the pandemic, including by quickly equipping many to work from home and by providing online sessions on how to manage stress and remain resilient. CLBC promoted team social times and a competition between provincial offices to stay active.
“We emphasize the importance of personal wellness because we need our employees to be strong now and into the future – this kind of work requires a healthy mindset as well as a healthy body,” says CEO Ross Chilton.
“We have to be at our best because not only are our employees facing these issues, but they’re also dealing with individuals, families and providers that are very stressed as well and we have to help them get through a very challenging time.”
While CLBC has had to shift much of its internal staff work to online, there has been an investment in supporting employees through new remote working tools such as Microsoft Teams and the launch of a new intranet and leadership development program. Continuous learning and promoting from within are deeply engrained in CLBC culture.
Inclusion and diversity are two other key pillars supporting CLBC culture. Special emphasis is placed on cultural sensitivity, respect and understanding of people’s individual circumstances. Every employee’s contribution is valued, from front-line staff to the people working behind the scenes in accounting and other provincial support functions.
“If you leave CLBC, whether you were with us five years or 20 years, you’ll be able to speak about how that was a good time in your life, of how proud you are of what you did and that it changed you in good ways and made you a better person,” says Chilton.
It’s a dynamic, collegial atmosphere where each day is different and always engaging for employees like Gelinas.
“My work is very rewarding because it’s like opening up a gift every day. You never know who you’re going to meet or what kind of surprises or challenges will present themselves and invite you to grow,” says Gelinas.
“You don’t always have the answer, but together, we unpack it and figure it out. There’s always something new to learn. I always feel like every day I’ve made a little bit of a difference in someone’s life.”