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CityWest inside plant employees in the server room at the Terrace, BC office   (Photo credit: Talon Gillis)

Recognized as one of BC's Top Employers (2024):

Here are some of the reasons why CityWest was selected as one of BC's Top Employers (2024):

  • CityWest invests in ongoing employee education with tuition subsidies for courses related and unrelated to an individual's current role and financial bonuses for some course completion (up to $5,000)
  • CityWest provides 10 wellness days per year that can be used to attend to family matters, and allows employees to transfer up to five unused wellness days into vacation for the following year or have them paid out
  • CityWest also helps employees prioritize their health and wellness with a $250 health spending account that can be used for pre-approved expenses such as exercise equipment, fees for sports teams or ski passes, running shoes, and exercise clothing
CityWest technician staff service Bulkley Nechako Region, BC   (Photo credit: Kevin Wallace)


Industry Telecommunications
Established in Canada 2005
Parent company head office 424 3rd Avenue West, Prince Rupert, BC
Major Canadian locations Kitimat BC, Smithers BC, Vanderhoof BC, Terrace BC, Campbell River BC, Prince Rupert BC
Full-time employees in Canada 115
Part-time employees in Canada 6
Average age of employees in Canada 40 years
Longest serving employee 32 years
Benefits note CityWest has multiple employee groups, the following programs and policies may vary by position
Flexible work options flexible work hours, shortened work week (fewer hours with less pay), telecommuting
Long-term savings defined-benefit (DB) pension
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Health spending account up to $250 each year
Maternity top-up (mothers) up to 100% of salary for 6 weeks
Parental top-up (fathers) up to 100% of salary for 6 weeks
Adoption top-up up to 100% of salary for 6 weeks
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Employee performance reviews employees receive individual performance reviews every 12 months
In-house training initiatives apprenticeship/skilled trades programs, in-house training, online training, mentoring, leadership development programs
Tuition subsidies (related to job) yes
Employee charitable involvement employees are involved in selection of charities

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