Toronto, City of

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100 Queen St W
Toronto City Hall, 11th Floor, East Tower
Toronto, ON M5H 2N1
The City of Toronto provides municipal government services to residents and business in Canada's largest city.

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Toronto, City of
A City of Toronto employee talks with a member of the public   (Photo credit: Jose San Juan)

Recognized as one of Greater Toronto's Top Employers (2025):

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Dec 2, 2024)

Here are some of the reasons why Toronto, City of was selected as one of Greater Toronto's Top Employers (2025):

  • The City of Toronto maintains a dedicated health and wellness strategy that is supported by a psychological health and safety policy -- training, guidelines and e-learning were developed to help address managing workloads and to promote connection in the workplace
  • The City of Toronto supports ongoing employee development with in-house and online training programs, along with tuition subsidies for courses related and not directly related to their current position (up to $1,500 annually)
  • The City of Toronto helps employees prepare for life after work with retirement planning assistance services, along with the security of a defined benefit pension plan -- and provides premium health benefits coverage for retirees up to 70 years of age
City of Toronto staff attend the Spring Bird Festival in Toronto   (Photo credit: Matt Forsythe)

    Highlights

    Industry Municipal governments
    Established in Canada 1834
    Major Canadian locations Toronto ON
    Full-time employees in Canada 24,402
    Part-time employees in Canada 15,237
    Average age of employees in Canada 39 years
    Longest serving employee 52.6 years
    Flexible work options hybrid work option
    Long-term savings defined-benefit (DB) pension
    Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
    Health spending account up to $50 each year
    Mental health practitioner benefit up to $1,000 each year
    Parental top-up (fathers) up to 85% of salary for 35 weeks
    Adoption top-up up to 85% of salary for 35 weeks
    Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
    Outside survey period outside consultant surveys are held every 36 months
    Employee performance reviews employees receive individual performance reviews every 12 months
    In-house training initiatives in-house training, online training, leadership development programs
    Related tuition subsidies employer covers up to 80% of tuition per year
    Annual tuition maximum employer pays up to $1,500 in tuition subsidies for job-related courses per year

    Recognized as one of Canada's Best Diversity Employers (2025):

    By Kristina Leung, Chantel Watkins, and Cypress Weston, Mediacorp Canada Inc. staff editors (Feb 24, 2025)

    Here are some of the reasons why Toronto, City of was selected as one of Canada's Best Diversity Employers (2025):

    • City of Toronto adopted its first Reconciliation Action Plan to map the city's actions over the next ten years -- developed with input from local Indigenous communities, the plan includes 28 meaningful actions across five themes: actions to restore truth, actions to right relations and share power, actions for justice, actions to make financial reparations and actions for the city's Indigenous Affairs Office
    • City of Toronto established the Profession to Profession Mentoring Immigrants program in 2004 in response to employment barriers faced by skilled immigrants -- the program has created approximately 1,500 mentoring relationships since its inception
    • To support the hiring of high-performing talent from diverse groups, City of Toronto has implemented a Diversity and Inclusion team whose mandate is focused on enhancing workforce equity throughout the recruitment cycle, including reviewing employee engagement, retention, and development
    City of Toronto forestry staff   (Photo credit: Janette Harvey)

      Highlights

      Industry Municipal governments
      Major Canadian locations Toronto ON
      Full-time employees in Canada 24,402
      Management of diversity and inclusion initiatives Aboriginal affairs advisory committee, Toronto accessibility advisory committee, confronting anti-Black racism committee, Indigenous Affairs Office (to strengthen the city's relationship with Indigenous communities and advance reconciliation)
      Performance management and accountability tracks and reports annually on equity, division leaders and HR business partners have access to an online dashboard (highlights demographic makeup month to month, used to make evidence based talent management decisions), voluntary employment equity survey, employee engagement survey
      Employee resource groups diversity networks are supported by an executive champion: Toronto Network of Women (includes Women in Construction chapter), Pride Network, Indigenous Network, Jewish Staff Network, Employee Disability Network, Black Staff Network (includes sub-groups across the organization), and Muslim Staff Network
      Noteworthy diversity strategies and policies Confronting Anti-Black Racism unit (responsible for rolling out the city's action plan and responding to priorities as identified by Toronto's Black communities), Reconciliation action plan, Indigenous affairs community of practice (to support truth and reconciliation in the city)
      Recruitment initiatives launched a new diversity and inclusion recruitment team to increase workforce equity, dedicated Aboriginal employment strategy, career development program for youth with a disability, Black and 2SLGBTQ youth, partners with Miziwe Biik Aboriginal employment and training, Indigenous youth research associate program, work based learning program for youth with low-income
      Training and awareness initiatives reconciliation and equity learning unit develops and delivers training programs, training on a variety of topics including human rights in the workplace, Positive Space, overcoming deep bias, and equity and diversity best recruitment practices,
      Diversity highlights city staff mentor new immigrants through the Profession to Profession Mentoring Immigrants program
      Highlights from the past year developing a business case to conduct an employment systems review to identify and remove any potential barriers to recruiting talent, utilizes Excellence Toronto (a management framework that includes an equity and diversity band, embedding diversity performance in management drivers, assessment levels and scoring assessment criteria), online reporting and self-assessment tool aligns with Excellence Toronto to rate corporate performance and track achievements, career development program for Black youth, youth with disabilities and 2SLGBTQ+ youth (includes professional development workshops, one-on-one support, and mentorship)

      The Career Directory

      Toronto, City of has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
      City of Toronto employees collaborate at work

        Highlights for New Grads

        Industry Municipal governments
        Full-time employees in Canada 10,001 to 25,000
        Major Canadian locations Toronto ON
        Student opportunities paid internships, summer jobs, co-op opportunities
        Training subsidies for professional accreditation, orientation program, online training, in-house training, in-house career planning services, leadership training
        Annual tuition maximum employer pays up to $1,500 in tuition subsidies for job-related courses per year
        Typical new grad positions Registered Nurse, Registered Practical Nurse, Practical Care Aide, Food Services Worker, Maintenance Patroller, Engineering Technology Technician, Human Resources Assistant, Engineer in Training, Firefighter, Fire Prevention Officer, Communications/Call Taker, Research Analyst
        Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job

        Academic fields recruited

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