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Citi Canada
Citi Canada technologists in the office  

Recognized as one of Canada's Top 100 Employers (2023) and Greater Toronto's Top Employers (2023):

Here are some of the reasons why Citi Canada was selected as one of Canada's Top 100 Employers (2023) and Greater Toronto's Top Employers (2023):

  • Citi Canada prioritizes the health and wellness of its employees and organized a wellness survey to gauge employee sentiment and shape future actions -- the company also distributes a weekly Wellness Wednesday newsletter and increased its allotment for mental health practitioners (up to $3,500 per year)
  • Citi Canada encourages employees to become recruiters for the firm with generous new employee referral bonuses, up to $5,000 depending on the position
  • Citi Canada supports employees who are new mothers with maternity leave top-up payments (to 100 per cent of salary for up to 16 weeks) and provides parental top-up for fathers and adoptive parents (to 100 per cent of salary for up to six weeks) -- the company also supports new parents-to-be with fertility support payments (to $24,000) as well as an adoption subsidy (to $30,000)
Citi Canada employees collaborate  

Employer Background

Industry Banking
Established in Canada 1919
Publicly traded yes
Parent company Citigroup
Parent company head office New York, NY, United States
Major Canadian hiring locations Mississauga ON, Toronto ON
Full-time employees in Canada 2,297
Part-time employees in Canada 13
Full-time employees worldwide 222,400
Workforce engaged on a contract basis 1%
Average age of employees in Canada 39.5 years
Longest serving employee 46 years

Work Environment Rating: A+

Hybrid work new "The Way We Work" hybrid work model lets employees (varying by position) work from home 2 days each week
Flexible work options flexible work hours, shortened work week (fewer hours with less pay), compressed work week, telecommuting
Commuter amenities walk to public transit, online carpool sign-up, free parking
Onsite workplace features flexible spacing, technologically enhanced huddle spaces, video conference-enabled meeting spaces, break rooms, and team "neighbourhoods" for collaborative projects, telecommuter workstations, sit-stand workstations, private phone booth, nap room, religious observance room, self-serve lunchroom, outdoor patio, discounts at local restaurants
Employee lounge amenities comfortable seating, music, television, video games, pool table, foosball table, board games, table tennis, video game tournaments, book exchange section, lounge also opens up to an outdoor space
Onsite cafeteria healthy menus, special diet menus, subsidized meals, cafeteria follows a "Got the Good Stuff" program which features many healthy offerings including low-calorie options, low-fat options, moderated sodium content, vegetarian and salad options (nutritional breakdown of foods are displayed)
Other food options at main location onsite Tim Hortons
Onsite fitness facility for employees only, subsidized membership, treadmills, stationary bikes, stairmasters, elliptical trainers, rowing machines, weights, shower facilities, running group, personal training and small group training

Work Atmosphere & Communications Rating: B

Employee social committee name CitiLife (est. 2007)
Past social events virtual social events include Diwali celebrations, Chinese New Year celebrations, Toronto Pride parade
Cultural aspects business-casual dress daily, dress-for-your-day policy, casual dress (e.g. jeans) daily, employee sports teams
Employee communications intranet site, company newsletter, traditional/email suggestion box, internal social media
Other in-house communications weekly e-newsletters, Zoom-free Fridays, daily and weekly inspirational messages, Citi virtual assistant (available to all employees 24/7), virtual town halls, small virtual group meetings with the CEO

Financial Benefits & Compensation Rating: B+

Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension
Long-term planning retirement planning assistance, life & disability insurance
Referral bonuses (max) new employee referral bonuses (up to $5,000) for some positions
Signing bonuses available for some positions
Additional financial benefits year-end bonuses for some employees, corporate discount program (e.g. retail, services, travel, etc.), discounted home insurance, discounted auto insurance, employees receive discounted products and services through Perkopolis, as well as free or discounted admissions to museums and art galleries in major U.S. cities

Health & Family-Friendly Benefits Rating: A

Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 20 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Eyecare $250 every 2 years
Paid sick days employees receive 7 days off each year
Health plan includes traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy), virtual healthcare services
Mental health practitioner benefit up to $3,500 each year
Additional health plan information fitness club subsidy, HSA and WSA are all flex credit dependent
Additional health and wellness initiatives weekly "Wellness Wednesdays" newsletter addressing physical, emotional and mental well-being topics, webinars on a variety of topics (hosted by the in-house wellness team)
In vitro fertilization (IVF) $24,000 per lifetime
Maternity top-up (mothers) up to 100% of salary for 16 weeks
Parental top-up (fathers) up to 100% of salary for 6 weeks
Adoption top-up up to 100% of salary for 6 weeks
Adoption assistance subsidy up to $30,000 per child
Additional family-friendly benefits academic scholarships of up to $5,000 per child

Vacation & Personal Time-Off Rating: A

Vacation note Citi Canada has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Personal paid days off employees can schedule 2 personal days off each year, as needed
Company paid days off employees receive 1 personal day off, as determined by their employer
Unpaid leave maximum 3 months
Additional time-off information vacation purchase program (up to 5 days annually), new 12-week sabbatical program called "Refresh, Recharge, Re-energize", formal "Giving Back Program" lets employees take 2 to 4 weeks to work pro bono with a charitable organization

Employee Engagement & Performance Rating: A+

Employee performance reviews employees receive individual performance reviews every 6 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition online recognition platform, individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, tailored and unique rewards (e.g. travel), online "Citi Gratitude" platform offers instant recognition as well as letting employees select rewards that suit their personal preferences, enterprise-wide "Progress Awards" to celebrate employees who exemplify the company's mission of enabling progress (winners may receive up to $150,000 to implement their project), Work-Life Balance Champion Award (employees can nominate their manager for embracing flexible approaches to work)
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development Rating: B+

Career planning online employee skills inventory
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $5,250 in tuition subsidies for job-related courses per year
Unique training & development programs leadership training, formal "Degreed" on-demand learning platform, "eCornell" online learning program in partnership with Cornell University, leadership training and the CHIPS team development program (team development resources and training), inclusive hiring workshop for managers, mentoring and reverse mentoriing

Community Involvement Rating: A+

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 1 paid day)
Total employee volunteer hours (on company time) over 465 hours last year
Total number of charities supported last year approximately 45 charitable and community organizations were supported last year
Some of the community organizations supported ACCES, Alberta Cancer Foundation, Canadian Mental Health Association, Darearts Foundation, Fondation Jeunes en Tête, Food Banks Canada, Moisson Montréal, Peel Children’s Aid Foundation, The Princess Margaret Cancer Foundation, Safe Haven Foundation of Canada, Special Olympics Canada, and many more
Community highlight Citi’s charitable investments focus on Pathways to Progress (a global, job skills-building initiative to address youth unemployment) and greater financial inclusion for low-income communities and individuals with disabilities -- the bank also manages a unique Giving Back program, enabling employees to take up to 4 weeks to work pro bono at a charitable organization while receiving full pay.

Recognized as one of Canada's Top Employers for Young People (2023):

Here are some of the reasons why Citi Canada was selected as one of Canada's Top Employers for Young People (2023):

  • Citi Canada works to increase the gender diversity of its talent pipeline through the annual Day in the Citi event for female students (includes panel discussion and networking opportunities with senior leaders) and a campus women's leadership program to help female students pursue careers in finance (with virtual mentorship, opportunities to practice interview skills, webinars and e-learning modules)
  • Citi Canada manages a number of new graduate and campus programs to provide recent grads with opportunities to gain career-level experience -- each program includes mid- and year-end performance reviews, regular check-ins with HR and networking events that bring participants of each campus analyst stream together
  • Citi Canada offers entry-level analyst programs in six different streams including corporate banking, investment banking, private banking, treasury, technology and markets -- opportunities range from summer analyst positions (with the potential to transition to a permanent role) to two-year programs, and many include rotations in various roles across the organization
Citi Canada employees at an event celebrating the company's return to the office  

Highlights

Industry Banking
Major Canadian hiring locations Mississauga ON, Toronto ON
Full-time employees in Canada 2,297
Student opportunities summer jobs
In-house training programs orientation program, in-house training, online training, online employee skills inventory, mentoring, leadership training, apprenticeship/skilled trades programs
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $5,250 in tuition subsidies for job-related courses per year
Unique training and development opportunities variety of mentoring programs including reverse mentoring and peer mentoring (facilitated by roundtable discussions), leadership series (tailored training to different levels of experience), access to Degreed (customized on-demand learning with articles, podcasts, videos and books), Citi Learning Series (topics related to leadership and workplace issues), learning management portal with over 10,000 courses (including resources from educational institutions such as Harvard and Cornell), Markets Technology Acceleration Lab pilot program to allow early-career analysts from across the globe to develop technology for Citi's trading business, Global Associate Learning Initiative program to help early-career analysts transition to their new roles as associates
Additional highlights participants of analyst programs may also have unique philanthropic opportunities, including attending One Young World (a global forum for young leaders between the ages of 18 and 30) and participation in the Citi Volunteer Africa initiative (junior bankers help low-income entrepreneurs in Kenya for a 5-week period), campus analyst programs (corporate banking, investment banking, private banking, treasury and trade solutions, technology, and markets and securities services), supports internal mobility (in 2021, 14% [87 out of 605] of hires were filled by internal talent), provides relocation allowance (up to $2,000 for summer analysts and up to $10,000 for new graduates hired into full-time positions)
Dedicated employee resource group Analyst Steering Committee
Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job

The Career Directory

Citi Canada has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
Citi Canada employees volunteering at a food bank

Highlights for New Grads

Industry Banking
Full-time employees in Canada 1,001 to 2,500
Parent company Citigroup
Parent company head office New York, NY, United States
Major Canadian hiring locations Mississauga ON, Toronto ON
Student opportunities summer jobs, co-op opportunities
Training orientation program, online training, in-house training, mentoring, leadership training
Annual tuition maximum employer pays up to $5,250 in tuition subsidies for job-related courses per year
Other info for new grads Citi Canada offers entry-level analyst programs in the following areas: Corporate Banking, Investment Banking, Global Markets, Private Banking, Treasury and Trade Solutions, and Technology.
Typical new grad positions Analyst, Associate
Starting salary $80K to $85K
Work benefits health benefits for new employees, flexible work hours, telecommuting, employees receive paid time off to volunteer, (up to 1 paid day)
Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
Additional vacation information some employees receive up to 4 four weeks of vacation

Academic fields recruited

Recruits at these schools


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