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Best Buy Canada Ltd.
A Geek Squad Agent repairs electronics at Best Buy Canada  

Recognized as one of Canada's Top 100 Employers (2022) and BC's Top Employers (2021):

Here are some of the reasons why Best Buy Canada Ltd. was selected as one of Canada's Top 100 Employers (2022) and BC's Top Employers (2021):

  • Best Buy Canada made mental wellness a primary focus over the past year, introducing a mental wellness hub on its corporate intranet and expanding coverage for mental health services to include psychotherapy (also increasing coverage from $500 to $1,000 per year)
  • Best Buy Canada encourages employees to support their favourite charitable initiatives by offering $15 for every hour spent volunteering -- the donation is automatically applied to the appropriate charity through the "myGiving" program and doubles to $30 per hour during National Volunteer Week in April
  • Best Buy Canada also leveraged its line of business for a greater purpose over the past year, partnering with Samsung for the "Conquer COVID-19" initiative (providing 400 tablets to hospitals across the country to help connect patients with their families), Lenovo and Boys and Girls Clubs of Canada to provide 650 Chromebooks to students from low-income families, and Google to provide senior residences across Canada with technology to connect with their loved ones
Retail employees at Best Buy Canada donate tech to Surrey Libraries  

Employer Background

Industry Retail
Established in Canada 1982
Publicly traded yes
Parent company Best Buy Co., Inc.
Parent company head office Richfield, MN, United States
Major Canadian hiring locations Burnaby BC
Full-time employees in Canada 5,223
Part-time employees in Canada 4,391
Full-time employees worldwide 60,896
Workforce engaged on a contract basis 3%
Average age of employees in Canada 31 years
Longest serving employee 33 years

COVID-19

Pandemic response incremental hourly premiums and quarterly appreciation payments for front-line employees in retail and distribution centres, created the HOPE (Helping Our People in Emergencies) Fund to support employees who experience financial hardship (non-taxable grants of up to $2,500 over a 12-month period), introduced an office furniture lending program for employees working remotely (includes chairs, monitors, and other essentials for home offices)

Physical Workplace Rating: A+

Editorial note due to the pandemic, some workplace amenities may be temporarily unavailable
Commuter amenities transit subsidies, free parking, secure/sheltered bicycle parking, nearby bike sharing station
Workplace features office includes couches, casual seating and collaborative workspaces, free shuttle service every 10 to 15 minutes during morning and afternoon hours to and from a major SkyTrain transit hub, telecommuter workstations, sit-stand workstations, religious observance room, self-serve lunchroom, outdoor patio, outdoor barbecue, and discounts at local restaurants (Best Buy is planning to move its head office to central Vancouver in early 2022)
Employee lounge amenities comfortable seating, music, television, video games, foosball table, board games, numerous drop-in spaces and flexible lounge areas throughout the building, outdoor patio with umbrellas and WiFi
Onsite cafeteria healthy menus, special diet menus, subsidized meals, take-home meals, vending machines throughout the office and stocked kitchenettes
Onsite fitness facility for employees only, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (Tabata, yoga, muscle pump, indoor and outdoor classes available (instructor-led virtual classes during pandemic)), elliptical trainers, rowing machines, weights, shower facilities, complimentary towel service, hair dryers, yoga mats, BOSU balls, televisions, personal training and nutritional guidance, onsite physiotherapist and masseuse visits, employee running groups and sports teams
Other nearby amenities Bonsor Recreation Centre, Central Park, Glenlyon Parkway Urban Trail, golf course, soccer fields, baseball diamonds and parkland within walking distance, nearby cycling trails

Work Atmosphere & Communications Rating: B

Employee social committee name departmental committees
Past social events virtual Halloween and Christmas celebrations, Continue the Conversation events (virtual employee panel discussions around diversity and inclusion topics), Inspire Talks (feature employees and external speakers discussing topics they’re passionate about)
Cultural aspects business-casual dress daily, dress-for-your-day policy, casual dress (e.g. jeans) daily, music while working, employee sports teams
Employee communications intranet site, company newsletter, traditional/email suggestion box, internal social media
Other in-house communications updated corporate intranet in response to the pandemic and increased online interactions, regular virtual town halls with senior leadership

Financial Benefits & Compensation Rating: B+

Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension
Long-term planning life & disability insurance
Share purchase plan available to all employees
Referral bonuses (max) new employee referral bonuses (up to $1,200) for some positions
Signing bonuses available for some positions
Additional financial benefits year-end bonuses for some employees, corporate discount program (e.g. retail, services, travel, etc.), discounted home insurance, discounted auto insurance, discounts on a variety of products through a partnership with the Venngo WorkPerks program

Health & Family-Friendly Benefits Rating: B-

Health plan note Best Buy Canada has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 85% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 37 hours per week
Waiting period for coverage 90 days
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Paid sick days employees receive 10 days off each year
Health plan includes traditional coverage (e.g. prescription drugs), employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. acupuncture, naturopathy)
Mental health practitioner benefit up to $1,000 each year
Additional health plan information 24/7 Life Solutions program offers employees (and family members) free financial, legal, health and counselling services, professional counselling services available for confidential sessions
Wellness initiatives formal mental health strategy committee responsible for managing a new mental wellness hub on corporate intranet (features training for managers, focus groups, webinars, guest speakers and more)
Family-friendly benefits note Best Buy Canada has multiple employee groups, family-friendly policies may vary by position
In vitro fertilization (IVF) $2,400 per lifetime
Maternity top-up (mothers) up to 75% of salary for 15 weeks
Parental top-up (fathers) up to 100% of salary for 2 weeks
Adoption top-up up to 100% of salary for 2 weeks
Additional family-friendly benefits phased-in return to work for new parents
Flexible work options flexible work hours, shortened work week (fewer hours with less pay), compressed work week, telecommuting

Vacation & Personal Time-Off Rating: B+

Vacation note Best Buy Canada has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 8 years of employment
Maximum vacation allowance employees move to a maximum of 4 weeks of vacation over their career
Personal paid days off employees can schedule 5 personal days off each year, as needed
Unpaid leave of absence option yes
Additional time-off information starting vacation ranges from 3 to 4 weeks, depending on the position

Employee Engagement & Performance Rating: A

Employee performance reviews employees receive individual performance reviews every 6 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition online recognition platform, individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development Rating: A

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Unrelated tuition subsidies employer covers up to 50% of tuition per year for courses unrelated to current position
Unique training & development programs formal onboarding, skills and personal development courses, sales training and leadership development programs through the "myDevelopment Network" learning management system, new Blue Skills peer-to-peer video training sessions, new digital Business Leadership Summits (includes hundreds of retail leaders and courses on a range of business subjects)

Community Involvement Rating: A+

Scope of charitable involvement local, national
Employee charitable involvement employees are involved in selection of charities
Total number of charities supported last year approximately 500 charitable and community organizations were supported last year
Some of the community organizations supported Geek Squad Academy (educational partnership with schools and community groups), Best Buy School Tech Grants (awarded $125,000 in grants to 13 schools last year, and since 2008, the program has given $3-million dollars in technology to more than 230 schools), Boys and Girls Club (unique scholarship program starts with Grade 10 students, providing funds for laptops, coverage for post-secondary application fees for Grade 12 students, and $4,000 for post-secondary education), Regroupement des Maisons des jeunes du Québec, Store Donation Program (each store has a discretionary budget for local school and charity donations), and numerous holiday initiatives such as CTV's Toy Mountain, Holiday Hampers, and the Greater Vancouver Food Bank Society
Charitable giving matches employee donations, matches employee volunteer hours with company donations
Community highlight Best Buy Canada's charitable focus is connecting youth with technology to "inspire, motivate and empower" their education. The company awards $15 for every hour donated by employees and doubles the amount during National Volunteer Week.
Pandemic-related community initiatives Best Buy Canada partnered with Samsung for the "Conquer COVID-19" initiatives, providing 400 tablets to hospitals across the country to help connect patients with their families, partnered with Lenovo and Boys and Girls Clubs of Canada to provide 650 Chromebooks to students from low-income families, and partnered with Google to provide senior residences across Canada with the technology to connect with their loved ones (Best Buy supported all efforts with Geek Squad Agents to ensure that tech could be used). Additionally, the company provided stores with separate budgets to target initiatives in their local communities.

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