Recognized as one of Greater Toronto's Top Employers (2023):
Mediacorp Canada Inc. staff editors (Dec 8, 2022)
Here are some of the reasons why Amex Bank of Canada was selected as one of Greater Toronto's Top Employers (2023):
- Amex Canada officially launched Amex Flex this spring for employees to choose between hybrid, onsite or fully virtual work arrangements that best suit their role and personal circumstances -- as part of the company's flexibility model, a new option was also introduced that allows employees to work from anywhere (including outside of Canada) for up to four calendar weeks a year
- Additionally, Amex Canada offers a licensed onsite counsellor that employees can meet with confidentially at no cost and provides a separate benefit for mental health practitioners (up to $1,500 per year)
- Along with helping employees save for the future, Amex Canada offers a variety of financial perks, including signing bonuses and year-end bonuses for some, referral bonuses, and a share purchase plan, available to all employees

Highlights
Industry | Credit card issuing |
Established in Canada | 1850 |
Publicly traded | yes |
Parent company | American Express |
Parent company head office | New York, NY, United States |
Major Canadian hiring locations | Toronto ON |
Full-time employees in Canada | 1,733 |
Part-time employees in Canada | 36 |
Average age of employees in Canada | 44 years |
Longest serving employee | 48 years |
Hybrid work | company-wide flexible work model called Amex Flex initiative with 3 work designations (hybrid, onsite and fully virtual), employees also have the opportunity to work up to 4 weeks each year from a location other than their primary work location (including outside of their designated country), new technology benefit that enables employees to order company-owned computer peripherals for use when working from home |
Flexible work options | flexible work hours, shortened work week (fewer hours with less pay), compressed work week, telecommuting |
Long-term savings | matching RSP |
Health plan premium | as part of the health plan, the employer pays up to 100% of the premiums |
Health spending account | up to $1,650 each year |
Mental health practitioner benefit | up to $1,500 each year |
Maternity top-up (mothers) | up to 100% of salary for 12 weeks |
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Outside survey period | outside consultant surveys are held every 12 months |
Employee performance reviews | employees receive individual performance reviews every 6 months |
In-house training initiatives | in-house training, online training, mentoring, paid internships |
Related tuition subsidies | employer covers up to 100% of tuition per year |
Employee charitable involvement | employees receive paid time off to volunteer |
Recognized as one of Canada's Top Employers for Young People (2023):
Mediacorp Canada Inc. staff editors (Jan 23, 2023)
Here are some of the reasons why Amex Bank of Canada was selected as one of Canada's Top Employers for Young People (2023):
- Amex Canada supports interns on their journey to honing a career path by hosting "Day in My Role" sessions, where entry-level colleagues give presentations that provide a glimpse at the various career paths available at the organization -- interns are also placed into their specific roles through job matching, where interviewers build a profile for each prospective intern and highlight possible positions based on interests and skills
- Amex Canada challenges students to tackle a pressing business problem through the intern project, where teams of interns from all areas of the business are tasked with presenting creative ideas and solutions to an audience of hundreds of colleagues, including senior leaders

Highlights
Industry | Credit card issuing |
Major Canadian hiring locations | Toronto ON |
Full-time employees in Canada | 1,733 |
Student opportunities | paid internships |
In-house training programs | orientation program, in-house training, online training, in-house career planning services, online employee skills inventory, mentoring, leadership training |
Related tuition subsidies | employer covers up to 100% of tuition per year |
Unique training and development opportunities | mentorship opportunities, students tackle a pressing business problem through the intern project (groups of interns are tasked with presenting creative ideas and solutions to hundreds of colleagues including senior leadership), interns receive "swag" packages before their start date, interns participate in development planning with their leaders to align goals and development objectives, access to "Own My Development" program for career planning and development opportunities |
Additional highlights | coffee chats with senior leaders, Intern Spotlight Series (company-wide communication highlighting 2 interns per week, allowing them to tell their story and get exposure), launched the intern optimization support program (in partnership with the internal Black Engagement Network, the program provides additional support, guidance and networking opportunities for Black students), job matching for interns (recruiters build a profile for each intern highlighting possible positions based on interests and skills) |
Dedicated employee resource group | NEXTGEN Network supports different generations within the company by amplifying their unique needs, points of view and expectations |
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Recognized as one of Canada's Best Diversity Employers (2023):
By Kristina Leung and Stephanie Leung, Mediacorp Canada Inc. staff editors (Mar 6, 2023)
Here are some of the reasons why Amex Bank of Canada was selected as one of Canada's Best Diversity Employers (2023):
- Amex Canada launched its diversity, equity and inclusion (DE&I) council in 2021 to ensure market accountability for inclusion and diversity results, and to enhance governance, transparency and sharing of best practices -- the company also published its first DE&I report in the past year and increased the diversity of its Canadian board of directors (50 per cent identifying as BIPOC)
- Amex Canada offers mentorship to support the next generation of leaders, including a dedicated mentorship and ally program created in partnership with the Black Engagement network -- leaders assisted over 36 mentees (network members) in meeting their personal development and career goals

Highlights
Industry | Credit card issuing |
Major Canadian hiring locations | Toronto ON |
Full-time employees in Canada | 1,733 |
Management of diversity and inclusion initiatives | chief inclusion and diversity officer, global inclusion and diversity team, Canadian diversity, equity and inclusion council (launched in 2021), office of enterprise inclusion, diversity and business engagement |
Performance management and accountability | self-identification survey, published its first diversity, equity and inclusion report to highlight progress to achieving goals |
Employee resource groups | colleague networks include Women's Interest Network, Women in Technology, BEN (Black Engagement Network), HOLA (Hispanic origin and Latin American employees), ANA (Asian employees), PRIDE+, SALT (Christian employees), NextGen Network, CHAI Jewish Network, PEACE Muslim Network Canada, Virtual Office Network and Families at Amex Canada |
Noteworthy diversity strategies and policies | regularly reviews compensation practices to ensure pay equality and transparency |
Recruitment initiatives | inclusive hiring guide, targets for recruitment of diverse students, unconscious bias training for screeners and hiring managers |
Retention and development programs | senior women leader roundtables, mentorship and ally program for underrepresented talent in partnership with BEN |
Training and awareness initiatives | mandatory belonging and unconscious bias training, allyship training, diversity recruitment hiring practices, inclusive leadership program for leaders, various guides on the roots and impact of racism and bias, annual events and celebrations to recognize important dates such as the International Day of Pink, Black History Month, Pride Month and International Women's Day |
Diversity highlights | Belonging at Amex program to foster inclusion and belonging amongst employees, The Ambition Project to nurture ambition of current and future generations of women, mentorship and grant program for BIPOC entrepreneurs (offered in partnership with DMZ) |
The Career Directory
Amex Bank of Canada has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.

Highlights for New Grads
Industry | Credit card issuing |
Full-time employees in Canada | 1,001 to 2,500 |
Parent company | American Express |
Parent company head office | New York, NY, United States |
Major Canadian hiring locations | Toronto ON |
Student opportunities | paid internships, summer jobs, co-op opportunities |
Training | subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training |
Tuition subsidies (related to job) | yes |
Typical new grad positions | Account Management, Credit Analyst, Pricing Analyst, Project Analyst, Business Analyst, Travel Consultant, Sales Representative, Engineer, Java Developer, Associate Product Manager |
Starting salary | $60K to $70K |
Work benefits | health benefits for new employees, flexible work hours, telecommuting, employees receive paid time off to volunteer |
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Academic fields recruited
-
Bachelor of Arts
-
Bachelor of Commerce / Business Administration
-
Bachelor of Engineering
- Computer Engineering
-
Bachelor of Science
- Computer Science
Recruits at these schools
- Dalhousie University
- McGill University
- McMaster University
- Queen's University
- Toronto Metropolitan University
- University of Guelph
- University of Toronto
- University of Waterloo
- Western University
- Wilfrid Laurier University
- York University