Recognized as one of Greater Toronto's Top Employers (2025):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Dec 2, 2024)
Here are some of the reasons why Amex Bank of Canada was selected as one of Greater Toronto's Top Employers (2025):
- Amex Canada encourages employees to expand their professional horizons with access to personalized self-paced learning modules, a quarterly Team Talk learning series featuring external speakers, and a job exchange program that allows employees to request a permanent exchange of roles and duties with a peer
- Amex Canada offers inclusive family planning benefits, such as coverage for fertility drugs and treatments, adoption assistance and surrogacy coverage (to a lifetime maximum of $10,000) -- the organization recently implemented a parental leave top-up policy for non-birthing parents, providing 100 per cent of salary for up to 10 weeks
- Amex Canada supports the Amex Flex initiative, allowing employees to choose between the hybrid, on-site or fully virtual work arrangements that best suit their role and personal circumstances -- as part of the company's flexibility model, a new option was also introduced that allows employees to work from anywhere (including outside of Canada) for up to 30 days per calendar year

Interns from several business areas at Amex Canada collaborate on their intern project presentations

Interns from several business areas at Amex Canada collaborate on their intern project presentations

Interns from several business areas at Amex Canada collaborate on their intern project presentations
Highlights
Industry | Credit card issuing |
Established in Canada | 1850 |
Publicly traded | yes |
Parent company | American Express |
Parent company head office | New York, NY, United States |
Major Canadian locations | Toronto ON |
Full-time employees in Canada | 1,820 |
Part-time employees in Canada | 27 |
Average age of employees in Canada | 44 years |
Longest serving employee | 50 years |
Flexible work options | hybrid work option, reduced summer hours |
Long-term savings | matching RSP |
Health plan premium | as part of the health plan, the employer pays up to 100% of the premiums |
Health spending account | up to $1,650 each year |
Wellness spending account | up to $1,650 each year |
Mental health practitioner benefit | up to $3,000 each year |
Maternity top-up (mothers) | up to 100% of salary for 17 weeks |
Parental top-up (fathers) | up to 100% of salary for 10 weeks |
Adoption top-up | up to 100% of salary for 10 weeks |
Vacation allowance | new employees receive 3 weeks of paid vacation after their first year on the job |
Outside survey period | outside consultant surveys are held every 12 months |
Employee performance reviews | employees receive individual performance reviews every 6 months |
In-house training initiatives | in-house training, online training, mentoring, leadership development programs, paid internships |
Related tuition subsidies | employer covers up to 100% of tuition per year |
Employee charitable involvement | employees receive paid time off to volunteer |
Recognized as one of Canada's Best Diversity Employers (2025):
By Kristina Leung, Chantel Watkins, and Cypress Weston, Mediacorp Canada Inc. staff editors (Feb 24, 2025)
Here are some of the reasons why Amex Bank of Canada was selected as one of Canada's Best Diversity Employers (2025):
- Amex Canada launched a mentorship and ally program in partnership with the Black Engagement Network, an internal employee resource group, to help employees reach personal development and career goals -- additionally, the company partnered with the Women's Interest Network to organize mentoring circles, providing employees with the opportunity to learn from women in senior leadership roles
- Amex Canada works with independent experts to conduct pay equity reviews, assessing factors such as tenure, role, level, geography and performance -- policies and processes for ensuring fair employees compensation are also reviewed annually

Isaiah Youkhanna (left) and Chantel Gao (right), employees at Amex Canada, attend a colleague network event
(Photo credit:
RothMedia)

Isaiah Youkhanna (left) and Chantel Gao (right), employees at Amex Canada, attend a colleague network event
(Photo credit:
RothMedia)

Isaiah Youkhanna (left) and Chantel Gao (right), employees at Amex Canada, attend a colleague network event
(Photo credit:
RothMedia)
Highlights
Industry | Credit card issuing |
Major Canadian locations | Toronto ON |
Full-time employees in Canada | 1,820 |
Management of diversity and inclusion initiatives | global inclusion and diversity team, chief diversity, equity and inclusion officer, Canadian inclusion and diversity council |
Performance management and accountability | voluntary self-ID survey (with expanded options to self-identify gender identity, sexual orientation, disability, visible minority, and cultural background), |
Employee resource groups | colleague networks include Women's Interest Network, Women in Technology, BEN (Black Engagement Network), HOLA (Hispanic origin and Latin American employees), ANA (Asian employees), PRIDE+, SALT (Christian employees), NextGen Network, CHAI Jewish Network, PEACE Muslim Network Canada, Virtual Office Network and Families at Amex Canada, and Disability Awareness Network |
Noteworthy diversity strategies and policies | regularly reviews compensation practices to ensure pay equality and transparency, conducts a pay equity review and assess key factors influencing compensation (e.g. tenure, role, level, geography, and performance) |
Recruitment initiatives | unconscious bias training for screeners |
Retention and development programs | mentorship and ally program for underrepresented talent in partnership with BEN (Amex's Black Engagement Network), mentoring circle session launched in partnership with the Women's Interest Network, Global Women's Conference focuses on leadership, community and mentorship while bringing together over 250 company senior leaders around the world |
Training and awareness initiatives | diversity recruitment hiring practices, annual events and celebrations to recognize important dates such as the International Day of Pink, Black History Month, Pride Month and International Women's Day |
Diversity highlights | mentorship and grant program for BIPOC entrepreneurs (offered in partnership with DMZ), $1-million commitment in grants over 3 years to the Pinball Clemons Foundation and Pathways to Education to support underrepresented students in communities in Canada |